Mar 07, 2021  
College Catalog 2019-2020 
College Catalog 2019-2020 [ARCHIVED CATALOG]


2019-2020 academic year fees

The estimated annual cost of attendance at Holyoke Community College is $8,381 for a full-time Massachusetts resident carry­ing 12 semester hours per term. Included in this estimate are tuition, health insurance, fees, books, and supplies. Transportation and personal expenses, such as meals in the college’s cafeteria, will vary for each student. In addition, students intending to enroll in specialized areas of study such as music, hospitality management, and health or child-related studies will incur additional expenses for applied music lessons, uniforms, special supplies, and health/physical examinations.

Tuition ($288 per semester - 12 credits) $576
Student Service Fee ($25 per semester) $50
Transportation Fee ( $25 per semester) $50
Facility Fee ($60 per semester - 12 credits) $120
Technology Fee ($85 per semester) $170
Health Insurance (Annual) $1,879
Educational Services Fee ($1,968 per semester) $3,936
Books and Supplies (Annual) $1,600

Tuition, Fees and Charges*

Application Fee (non-refundable)  
  Massachusetts Resident No Charge
  Out-of-state Resident No Charge
  International $100
Advance Payment/Non-refundable Deposit (per semester)  
  Massachusetts Residents and Out-of-state Residents No Deposit
  International Students No Deposit
Tuition (per semester, 12 credits)  
  Massachusetts Resident $288
  Massachusetts Resident/per credit $24
  Out-of-state Residents and International Students/per semester $2,760
  Out-of-state Residents and International Students/per credit $230
Health Insurance (per year) $1,879
Educational service fee ($1,968 per semester) $164 per credit
Distance learning fee ($20 per credit) (fully online courses only)  
CEM Fee (course, equipment & Materials) ($50 per course, if applicable, max $100 per semester) Designated courses only. See course registration information
Music Fee  
  for 50-minute private lessons $665
  for ½-hour private lessons $385
Transportation Fee (per semester) $25
Student I.D. Card Replacement Fee $7
Bus Pass Replacement Fee $7
NSF Check Fee $20
Late Registration Fee No Charge
Late Payment Fee $20

*All tuition, fees, and expenses are subject to state and legislative action; that and other circumstances may require adjustments in the tuition and fees stated in this catalog. Registering students should be aware that the fiscal challenges facing the college for the 2019-2020 year may require increases to the amounts listed. The college reserves the right to make such adjustments in these charges as may from time to time be required by the Board of Higher Education or the Board of Trustees. Students acknowledge this reservation by submitting applications for admission or by registering for classes.

Tuition Payments

Payments may be made by check or money order (payable to Holyoke Community College), or may be charged to VISA, MasterCard or Discover online or in person at the college’s Student Account Services Office. Please forward all payments to:

Holyoke Community College
ATTN: Student Account Services, Frost 201
303 Homestead Avenue
Holyoke, MA 01040-1099


Online payments by personal check or credit card can be made by logging onto HCC’s Online Services at

Holyoke Community College reserves the right to cancel a student’s class schedule, at any time and without prior notice, if payment of tuition and all fees is not received by the due date on the student’s bill.

Tuition and Fee* Refunds

(visit for refund schedule)

A Course Withdrawal, College Withdrawal, or Add/Drop form must be completed to receive any refund. Refunds are based on the date the form is received, regardless of registration date or attendance.

Full-term and Accelerated Courses:

  1. Prior to and including the first week of classes: 100% of tuition/ESF/fees
  2. During the second week of classes: 50% of tuition/ESF only
  3. After the second week of classes: No refund (outstanding balance due in full)

ESF = Educational Service Fees

The following fees are not refundable after the first week of classes, as published in the academic calendar:

  • Student Services and Technology Fee, Transportation Fee, and CEM Fee.
  • The HCC Monthly Payment Plan enrollment fee is non-refundable in conjunction with withdrawal from the college at any time, including prior to the start of the semester.

*Collection costs: Past due accounts referred to collection agencies will be charged legal fees, plus collection company fees and other costs. Collection costs can be as high as 40% of the past due balance. In addition to a col­lection agency, unpaid accounts will be referred to the Massachusetts Department of Revenue for tax intercept.

Tuition Exemptions

Persons 60 years old or older may attend Holyoke Community College on a space-available basis for $50 per semester (credit classes only). Non-credit classes are charged at the catalog rate. See Senior Waiver under Special Programs and Services for more details.

National Guard
Massachusetts residents who are members of the National Guard in good standing are eligible for a tuition and fee waiver for credit bearing classes. Students are responsible to pay for all additional course fees (i.e. music lessons, nursing fees, etc.). Contact the Veteran Services Coordinator, Frost 232, 413.552.2265, or email  Visit for more information.

Eligible veterans, reservists, disabled veterans, and dependents of veterans may qualify for educational benefits from the Veterans Administration. Certain eligible veterans residing in Massachusetts are also entitled to a tuition waiver for credit classes. Students with tuition waivers are responsible for all fees other than tuition. Contact the Veteran Services Coordinator, Frost 232, 413.552.2265, or email  Visit for more information about veteran waivers and benefits.

Other Categorical and Non-Categorical Tuition Waivers
All Native American, Massachusetts Rehabilitation Commission, Massachusetts Commission for the Blind, and State Tuition Re­mission waivers must be received by the Student Account Services Office, (Frost 201), before the first day of the semester.


The vast majority of financial aid funds at Holyoke Community College come from federal and state programs for which eligibility is need-based. A student must reapply for this aid each academic year. State-funded programs require the student (and parent) to have been Massachusetts residents for at least one year before the start of the school year. All awards are subject to the availability of funds and changes in federal, state, and college regulations, policies, and procedures.

How to Apply

Financial aid applicants are required to annually submit a properly completed Free Application for Federal Student Aid (FAFSA) for the appropriate school year. This federal application can be submitted electronically through FAFSA online at Applicants are welcome to use the self-service computers in the lobby of the HCC’s Financial Aid Office, Frost 201, to submit the application.

In order to meet both the HCC priority deadline and the state MASSGrant deadline, the student’s FAFSA must reach the federal processor before May 1 for the school year starting in September. If an applicant is selected for verification by the federal processor or by the college, s/he must submit other supporting documents, such as Verification Worksheets, directly to the HCC Financial Aid Office. To receive the best possible aid award, these additional documents should be submitted by June 30th.

If a student misses the May 1st priority deadline, s/he should apply as soon as possible thereafter even if not starting school until the following spring. In addition to completing the general financial aid application requirements described above, applicants should:

  • PROMPTLY respond to all requests for additional information. (Preferably by June 30)
  • GET ADMITTED to a degree program or to an eligible certificate program*.
  • PREREGISTER for courses as early as possible. (Returning students should register by June 30)
  • RESPOND to award offers by accepting or declining awards online at Online Services, found under the MyHCC menu at

*Not all certificate programs are eligible for financial aid.

Additional financial aid information such as policies, resources, eligibility, and deadlines are available online at or by contacting the Financial Aid Office, Frost 201, 413.552.2150,


Holyoke Community College uses a form of “EQUITY PACKAGING” to award financial aid funds. Below is an example of a financial aid package with an equity target of $7,200. Students in this example receive grant aid totaling $7,200, less the dollar amount of their expected family contributions (EFCs). The EFC is determined according to a federal formula based on the FAFSA application data and is reported to the family via the resulting Student Aid Report.

Example of an equity financial aid package for a fully eligible full-time student with a $0 EFC:

  $6,195 Federal Pell Grant
  $200 Federal Supplemental Educational Opportunity Grant
  $432 Financial Aid Tuition Waiver
  $373 Mass Furcolo Access Grant

To receive the amounts above, the student needs to apply on time and also be eligible for both federal and state financial aid.

Three-quarter-time and half-time students are packaged with grants that are three-quarters and one-half of the amounts packaged for full-time students with the same EFC. Their direct costs are also proportional to enrollment status.

Since grants often exceed the cost of tuition, fees and books, the excess funds are available to help with out-of-pocket costs.

If a student does not qualify for enough grant aid to cover direct costs, educational loans are available to cover the shortfall. Students may also borrow loan funds for other educationally related expenses such as transportation, daycare costs and other living expenses.

All Federal Direct Stafford Loan applicants must have a complete financial aid file. In addition, all first-time borrowers at HCC must sign a Master Promissory Note (MPN)/Loan Agreement and complete online entrance counseling at in order to ensure that their rights and responsibilities as student loan borrowers are understood.

Federal Work-Study (FWS) is awarded to high-need students who meet the HCC priority deadline and indicate an interest in jobs on their Free Application for Federal Student Aid.

The following awarding policies are also followed:

  1. Federal SEOG’s are normally restricted to students with EFCs = $0.
  2. College-based grants based on need are not reduced for private scholarships unless required by regulations.
  3. Aid for students with bachelor degrees (or higher) is restricted to loans and work-study.
  4. Students simultaneously enrolled in high school and HCC are not eligible for any financial aid (unless enrolled as part of the Dual Enrollment Federal Pell Grant Experiment).
  5. Students cannot receive financial aid for audited courses or courses the student never attended.
  6. Financial aid can only pay for up to 30 credits of remedial/developmental coursework.

The college reserves the right to adjust awards due to changes in students’ eligibility or the availability of funds.

For more detailed information regarding federal, state, and institutional student aid programs, the student should check the following websites:

The following link provides information on financial aid assistance from other state agencies:


A student who has expected financial aid that exceeds his/her tuition and fee charges is automatically issued a financial aid book advance for the purchase of books and supplies. Approximately 3 weeks before the start of a semester, a student’s eligibility for the book advance is calculated based on the student’s billed charges minus pending financial aid. Once calculated, the book advance is posted to the student’s account. The amount of the book advance can be viewed on the student’s billing record in Online Services, under the MYHCC tab at Books and supplies can be purchased with the advance through the first 3 weeks of the semester. After the 3-week period, the book advance is removed and the actual charges are placed on the student’s account.

If a student uses his or her book advance, the student is considered to have authorized the use of financial aid funds to pay books and supplies and no additional written authorization is required.


For most federal and state financial aid programs, students must meet both a qualitative and quantitative standard of satisfactory academic progress (SAP).

Qualitative GPA Standard

  Cumulative Grade Point Hours Required Cumulative G.P.A.*
  Below 9 N/A
  9-30 1.75
  Above 30 2.0

*The financial aid G.P.A is computed using grades received for all HCC courses, including developmental courses and courses taken prior to being approved for an academic “Fresh Start.”

Quantitative Standard

The quantitative standard has two aspects: incremental (pace) progress, and a maximum time frame requiring that the student make reasonable progress toward earning a degree or certificate.

Incremental Pace Progress

The student must successfully complete at least two-thirds of cumulative attempted semester hours, calculated at 0.67.

Maximum Time Frame

The student must be able to complete his/her program of study within 150% of the number of semester hours required at HCC to complete his/her degree or certificate.

Repeat Policy

Financial aid can only pay for one repeat of a previously passed course. This repeat policy applies even if the student did not receive financial aid when enrolled in the course in the past.

Appeal Process

A student who believes that extraordinary circumstances prevented him/her from attaining satisfactory academic progress may submit a typewritten appeal to the Satisfactory Academic Progress Appeals Committee.

Financial Aid Probation

If a student is granted an appeal, s/he is considered to be on financial aid probation. A student on financial aid probation will be eligible to receive financial aid for one semester. To receive financial aid beyond that point, s/he must meet normal SAP standards and/or fulfill the requirements of an academic plan.

Warning Period

Students who fail to meet the incremental pace standard and/or the G.P.A standard for the very first time are granted a one semester warning period. Students in this category are warned of their failed status but do not lose their financial aid for the semester.

A complete statement of the Holyoke Community College policy on SAP is available in the Financial Aid Office, Frost 201, online at, and the HCC Student Handbook.


A student’s financial aid eligibility for each term is generally based on the student’s enrollment status at the end of the first add/drop period of the semester. (For the intersession/spring term this normally means the first add/drop period of the traditional spring term).

For grant aid, the enrollment status for students who are awarded after the first add/drop period is determined based on the number of credits the student is enrolled in at the time the award is calculated.

For student loans, the enrollment status for students awarded after the first add/drop period is based on the number of credits the student is enrolled in at the end of the first add/drop period. If the student is not enrolled as of that date (at the end of the first add/drop period), then the enrollment status is based on the number of credits at the time the award is made.  Students must always be enrolled in at least 6 credits at the time the loan is processed.

The first aid disbursement for a term normally takes place approximately 30 days after classes start. A student with a credit balance on his/her account resulting from aid in excess of balances due will have this credit balance paid to him/her within fourteen days of the aid disbursement.

If the student stops attending classes before completing 60% of the term, the student is considered to have earned only a percentage of his/her aid equal to the percentage of the term completed. In such cases the school must apply federal and state rules to determine how much unearned aid must be repaid respectively by the student and the school. Any grant aid that is due back from the student is considered an overpayment.

Until resolved, federal financial aid overpayments prevent a student from receiving federal or state aid at any school. State over-payments disqualify the student for state aid at any school. In addition, the return of aid by the college can leave an unpaid balance on the student’s college account.

Federal regulations require schools to use the date the student begins the withdrawal process as the “date of withdrawal.” Holyoke Community College defines the date the student begins the withdrawal process as the date the student obtains the Course/College Withdrawal form from the Student Records Office with the intention to completely withdraw from school, or the date that the student officially notifies a designated office, such as the Student Records Office or the Dean of Students Office, of his or her intent to withdraw.

If a student stops attending, and fails to officially withdraw from classes, the school normally uses the 50% point of the term as the “withdrawal date,” although a different date may be used if the school has received a last date of attendance from an instructor.

Federal rules also require the return of financial aid in cases where a student withdraws from a course that does not span the entire semester, if at the time of withdrawal from the course the student is not currently attending other classes.

Additional financial aid information such as policies, resources, eligibility, and deadlines are available online at or contact the Financial Aid Office, Frost 201, 413.552.2150,

Federal Student Financial Aid Penalties for Drug Law Violations

Students convicted under any federal or state law for the possession or sale of illegal drugs for any offense that occurred while receiving federal student aid are ineligible for aid for a period of time based on the type and number of convictions.