Jan 27, 2021  
College Catalog 2020-2021 
College Catalog 2020-2021

Glossary of Academic Policies, Procedures, & Terms

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Academic Dismissal

Students that have been academically dismissed may request permission to return by submitting a Petition for Readmission with the Academic Affairs Office. Dismissal is a serious predicament and warrants a careful examination of the causes and a plan of action to eliminate the possibility of a recurrence. If the student has been away from the college for three or more years, they may be eligible for a Fresh Start. Contact the Academic Affairs Office at 413 552-2770.

Academic Integrity

Academic integrity is expected of all students. Any dishonesty in the performance of course work, such as plagiarism or cheating in other forms, will be reported. In the event that a student is charged with some form of academic dishonesty, the Academic Integrity Policy and Code of Conduct Disciplinary Process will be followed (see the Student Handbook). See “Plagiarism” for additional information.

ACT Center - Advising, Career and Transfer Center (Campus Center 102)

Your one stop resource center for assistance with academic advising, choosing a major, career exploration, job search and assistance transferring to a four-year college.

Career Development

Career Development offers resources for career exploration, job searches, choosing a major and individual career counseling.
Mon-Fri 8:30 a.m. - 4:30 p.m. and by appointment

Add/Drop Period

Add/drop is the four-day period at the beginning of each semester when course changes may be made without a formal withdrawal. Courses dropped during add/drop do not appear on the student’s HCC transcript. After add/drop, students wishing to leave a course must officially withdraw. The course and the withdrawal (“W”) grade are recorded on the transcript.

Students registered in a full-semester class that begins after the add/drop period has ended may drop the class and add another if they meet the following conditions: they must obtain a signed authorization from the instructor of the class they wish to add, and they must submit this in writing to the Student Records Office for processing no later than the end of the second week of classes.

Students who do not meet the self-service registration criteria (see “Registration”) or have not received a registration PIN number from their academic advisor must receive written approval from an advisor to make course schedule changes. A discussion with an instructor does not constitute an official course change. Section changes within the same course do not require approval. Both course and section changes are subject to availability of seats in the desired course. Note that classes missed during add/drop are subject to the attendance policy of the individual instructor.

Advisors, Academic

Every matriculated student enrolled in Day, Evening, and Online credit courses at the college is assigned to either a faculty or a staff member for the purpose of academic advising. Together, the student and advisor plan the student’s program of study during the priority registration periods in the fall and spring. The final responsibility for selecting courses to fulfill graduation requirements rests solely with the student. Students can stop at the Advising Center or Academic Affairs (FR 317) to find out their advisor’s name and contact information. Students may also check their student account, available on the HCC website by clicking the My HCC link.

Articulation Agreements

The college has numerous articulation agreements with four-year institutions that make transfer and acceptance of HCC credits by these institutions both simple and convenient. Prospective transfer students should familiarize themselves with any agreements of interest as early as possible at HCC to ensure that requirements are met (see “MassTransfer Block” and “Perkins Secondary to Post-Secondary Initiatives ”).

Some of the four-year institutions that Holyoke Community College currently has articulation agreements with are: American International College, Bay Path University, Bryant College, Cambridge College, Cornell University, Curry College, Elms College, Emerson College, Excelsior College, Framingham State University, Hampshire College, Johnson & Wales University, New England College of Business and Finance, Northeastern University, Palmer College, Roger Williams University School of Continuing Studies, Savannah College of Art and Design, Smith College, Springfield College, Springfield Technical Community College, Southern New Hampshire University, SUNY Canton, The College of Saint Rose, The Sage Colleges, University of Bridgeport, University of Maine, University of Massachusetts Amherst, University of Massachusetts Dartmouth, University of Phoenix, Western New England University, and Westfield State University.

First Degree Program

Holyoke Community College has established a reverse transfer partnership called First Degree program with the following local schools: Bay Path University, Elms College, Springfield College, Western New England University, and Westfield State University. The First Degree program allows students who have transferred without the Holyoke Community College associate degree to transfer credits back to HCC while simultaneously working on their bachelor’s degree. Students must earn a minimum of 45 credits at Holyoke Community College and be in good academic, disciplinary, and financial standing. Students who did not complete the MassTransfer block before transferring to Westfield State University cannot receive the benefits through the First Degree program. Qualified students simply sign a participation form; this allows staff at HCC and the other schools to share information and transcripts. For full details about transfer opportunities, contact the transfer counselor in the Advising Center, 413.552.2498, mbroadbent@hcc.edu.

Athletics and Recreation

The David M. Bartley Center for Athletics and Recreation is the focal point of a variety of programs and opportunities for students. This multi-use facility, which is the site for numerous campus-wide events, includes a fitness and wellness center that features cardiovascular and strength equipment, a group exercise room, a three-court gymnasium, a seminar/classroom, a training and assessment room, and steam/sauna areas. Academic courses, varsity sports, recreation, and wellness programs are among the offerings for students. Located adjacent to the outdoor track and soccer field, the Bartley Center (BC) is a resource that enhances the educational experience and lifestyle of students through its programs and activities. For more information, visit BC 204, or call 413.552.2161, www.hcc.edu/student-life/athletics

Attendance and Tardiness

All students are required to report to all classes on time. Persistent absence or tardiness may result in grading penalties or the student’s dismissal from class and a grade of AW (Administrative Withdrawal). Students will be informed in writing of each instructor’s attendance policy at the start of classes and are required to adhere to them. It is the prerogative of the instructor in cases of extended illness or serious accident to determine whether or not the student will be allowed to continue in the course.

Religious Belief Absences Policy

Chapter 151C, Section 2B, of the Massachusetts General Laws allows students who cannot attend classes, take examinations, study, or fulfill work requirements on a particular day due to their religious beliefs, to be excused from such obligations. Students must be provided with opportunities to make up exams, and study or work requirements, provided that this does not create an unreasonable burden upon the instructor. Students may not be charged for such makeup opportunities, or be adversely or prejudicially affected for taking advantage of these provisions. Students should notify instructors in advance so that accommodations can be made if necessary.

Auditing a Course

Students auditing a course for no credit are expected to comply with the attendance regulations of the instructor or attend 80% of the classes, whichever is greater, but are relieved of completing written work (assignments, tests, and examinations). Laboratory classes may be excluded from this requirement at the discretion of the instructor. Permission to audit a course will be granted only when students are able to show that doing so is consistent with their educational objectives. An “Audit” grade cannot be used to satisfy a graduation requirement. A student registering for a course as an audit must complete a Petition to Audit a Class form available in the Student Records Office (Frost 221). Copies of the form will be given to the student and to the instructor. Students have the responsibility to inform the instructor in writing that they are auditing the course and to request the instructor’s attendance policy and all requirements (excluding written work) that must be completed to receive a grade of “Audit”

Students registering to audit a course may not change their status after the close of the add/drop period.

Students who do not complete the requirements for an “Audit” in a course will have a grade of “W” recorded for that course, which indicates a withdrawal.

Career Programs and Options

Career Programs and Options are designed for students who desire to enter one of the many careers for which an Associate Degree is sufficient preparation. Career programs serve a two-fold purpose: they offer a general education that provides an understanding of the world as well as preparation for a particular occupation. Because these programs are not designed for ease of transfer, but for career preparation, not all of the coursework may be transferable to four-year institutions.


- See “Degrees & Certificates ” Section

Center for Academic Program Support (CAPS)

The Center for Academic Program Support (CAPS) provides comprehensive academic support to meet the learning needs of all HCC students. CAPS’ three centers include: Tutoring, Writing/ESL, and Math. CAPS provides a variety of academic support services for students who need help with reading, writing, math, study skills, college course content, and personal management skills relating to college through the use of learning coaches.  

The Centers are open Monday - Thursday 9:00 a.m. - 6:00 p.m. and Friday 9:00 a.m. - 2:00 p.m.  Services are free to all HCC students. CAPS is located in the Donahue building (DON 240).  Call 413.552.2584 for information.


Free one-on-one and small group tutoring is available Monday through Thursday 9:00 a.m. to 6:00 p.m. and Friday from 9:00 a.m. to 2:00 p.m. Tutoring addresses such concerns as understanding course content, reading textbooks, and preparing for tests. To obtain a tutor, go to the Tutoring Center in DON 244. Tutoring is available on drop-in or appointment basis. Tutoring is also available online through the Connecticut Distance Learning Consortium (CTDLC) eTutoring platform 24/7. The subject areas offered online are: Writing, Math, Statistics, Calculus, Accounting, Biology, Chemistry, Anatomy and Physiology, Information Literacy, and Research Methods.


The Writing Center (Donahue 238) is open Monday through Thursday from 9:00 a.m. to 6:00 p.m. and Friday 9:00 a.m. to 2:00 p.m. Contact the Writing Center at 413.552.2599 for more information. The Writing Center offers students free drop-in consultation and assistance related to any college course that requires writing assignments such as essays, research papers, or literary analyses. Handouts, handbooks, videos, and software are available to help students who are working on elements of the writing process, citation methods, grammar, punctuation, and other writing-across-the-curriculum issues. The ESL Support Program offers tutoring services within the Writing Center. Please call the ESL Support Office at 413.552.2553 for further information.

Math Center

The Math Center offers free tutoring for any college math course and math topics related to science, business, health, and other fields. The Center, located in Donahue 246, is open for drop-in help Monday through Thursday 9:00 a.m. to 6:00 p.m. and 9:00 a.m. to 2:00 p.m. on Friday. The Center provides help with course content, study skills, problem-solving strategies, and ways to overcome math anxiety. Handouts, videos, and software dealing with algebra, basic math, calculus, and other topics are available. Students may also receive assistance by calling the Math Help Desk at 413.552.2423 or by accessing online math tutoring at http://www.etutoring.org.

Changes of Curriculum and Enrollment Restrictions

Any curriculum change, such as a change of program or department, should be undertaken only after seeking the advice of the program coordinator, academic advisor, or a career counselor. A Change of Major Form must then be filled out in the Advising Center. In some cases, graduation may be delayed due to different program requirements. Certain day programs have enrollment limitations and can be entered only with the Program Coordinator’s approval. In some cases, applicants may be placed on a waiting list. These programs are:

Community Education

Community Education provides programs, services, and support that make a positive difference in people’s lives. Whether it be professional development, enrolling in a fun evening or weekend course, preparing for the HiSET Exam, summer programs for youth, or lifelong learning for seniors in our Living Fully at 55+ program, Commu­nity Education provides memorable learning experiences that address both the personal and organizational lifelong educational needs of all residents. We offer a wide variety of programs that offer tremendous value. Community Education also helps forge strong community partnerships and collaborations. We provide:

Computer & Technology Courses

Community Education offers over 35 different non-credit courses for both novices and technologically-savvy lifelong learners that run from 1 week to 5 weeks. Choose from programs utilizing Microsoft Windows, Word, Excel, Access, and PowerPoint software. We offer both beginning and advanced levels of QuickBooks and the Adobe CS6 suite of programs, including Photoshop, Illustrator, and InDesign software classes. For more information, please call Community Education at 413.552.2324.

Continuing Education Units (CEU’S)

CEU’s are a measurement and a record keeping device for certain offerings and cannot be converted to credit. A CEU is equivalent to ten hours of planned learning activity having responsible sponsorship, capable direction, qualified instruction and some form of evaluation of the student. Grades recorded for CEU’s are “S” (satisfactory) or “U” (unsatisfactory). A grade of “S” can be obtained only if the student satisfactorily completes the attendance and course requirements.

HCC Testing and Workforce Certifcation Center

The HCC Testing & Workforce Certification Center is a state-of-the-art testing site that provides HCC students, area businesses, and the community at-large with the optimal testing experience.

Our mission is to ensure that all test candidates are treated with respect and dignity, and are provided with national test vendor-required accommodations in a clean, quiet, and accessible space that offers flexible testing hours. Our testing center staff strives to consistently provide informative, accurate, and friendly customer service to all, and strictly adheres to the Professional Standards and Guidelines as set forth by the National College Testing Association (NCTA).  Our site has achieved the Test Center Certification, which indicates that a test center operates under the highest accepted standards and procedures for all types of testing.

HOURS: Monday-Thursday 8 a.m. - 6 p.m., Friday 8 a.m. - 4 p.m., Saturday (consult our webpage for Saturday testing dates).
413.552.2112; testing@hcc.edu

For a list of available testing, please contact the Testing Center at www.hcc.edu/testing

To schedule exam appointments or for more information, please contact Elaine Hebert-Dancik, Test Center Coordinator, at 413.552.2112 or at ehebertdancik@hcc.edu

Kittredge Center for Business and Workforce Development

The Kittredge Center for Business and Workforce Development is the Pioneer Valley’s premier resource for workforce training, professional development, and personal growth. It provides innovative and affordable programming that helps businesses, organizations, and individuals achieve their goals.

In addition to housing HCC’s Business and Digital Learning degree and certificate programs popular for a career or transfer and various adult education programs, the Kittredge Center’s “smart” classrooms and state-of-the-art training facilities, meeting, and conference rooms are available for use by companies and community organizations. For more information, contact the Kittredge Center at 413.552.2500.

Jump Start

HCC’s Jump Start program offers seven FREE short-term career-training programs with excellent job placement results for MA Department of Transitional Assistance recipients. We also offer specialized programs for SNAP non-cash recipients. Access to Recovery (ATR) training programs are now available. For more information contact Aimee Funk at 413.552.2005 or Deb Shippee at 413.552.2496.

Gateway to College

Gateway to College is a dual enrollment program at Holyoke Community College in which high school students who have dropped out (or are at risk of dropping out) take college classes for credit in both high school and college. This is not a high school equivalency program; students who complete the Gateway program earn a high school degree from their school district - and graduate with earned college credit.

Part of a national network that includes 31 programs in 18 states, HCC’s Gateway program has earned national recognition for its extraordinary success. More than 365 students from 14 different local school districts have graduated from Gateway to date. Before entering Gateway, most had a high school GPA below 2.0. Some had left school entirely, while others were behind their cohort and unlikely to complete. In addition to finishing high school through the Gateway program, these students accumulated approximately 12 college credits. Most Gateway graduates continue in college.

Student Support

Students complete an in-depth application process with Gateway, including essays, testing, and a personal interview. The two most critical pieces of the application process are the genuine desire to finish high school, and a commitment to the changes necessary to become successful college students.

Gateway is rigorous. Students take a fulltime course load, with classes that match their high school requirements, MCAS needs, and career interests. They may attend classes in five terms: fall, intersession (January), spring, Maymester (May), and summer. They need to meet the same standards as students on federal financial aid: successful completion of 67% of attempted courses, with a minimum GPA of 2.0.

Innovative Teaching and Learning

Gateway students are college students, and have a flexible college schedule. Gateway applicants need to have the maturity to handle this flexibility, as well as the rights and responsibilities of college life. Attendance is a key component of college success, as students are automatically withdrawn from classes after just three absences. Gateway is an amazing opportunity, but it requires tremendous effort and commitment. Gateway asks each student to move beyond their high school identities and begin a new chapter in their lives. Gateway students are college students who transform into scholars and leaders who fully expect to make a difference in their communities.

Our Students

Gateway is open to students ages 16-20 years of age. Interested students MUST attend an information session to start the application process. Students must come from school districts with a contract with Gateway to College.

English for Speakers of Other Languages ESOL)

HCC offers free, community-based ESOL classes for adult English language learners through Ludlow Area Adult Learning Center (54 Winsor Street, Ludlow) and Springfield Adult Learning Center (in partnership with Springfield Technical Community College). Skilled teachers offer morning and evening classes for beginner through advanced ESOL students at both locations, with wrap-around advising and supports that help students persist in the program, and transition to further education or training. Students range in age from 18 - 80, and are from 30+ countries each year. For more information, contact Pesha Black at 413.583.0320 or pblack@hcc.edu.

Additionally, ESOL and Adult Basic Education/High School Equivalency classes are offered by HCC and our partners at Picknelly Adult & Family Education Center (PAFEC), 206 Maple Street, Holyoke. For more information, contact Marisol Fontanez at 413.552.2990 or mfontanez@hcc.edu.

Personal Enrichment (Non-Credit) Courses

Community Education offers something for everyone. These courses do not have grades or exams–just life-enhancing learning experiences in a fun, enjoyable environment. A diverse array of students of all ages enroll in our courses, so attending is an excellent way to get acquainted with new people who have similar interests and talents to your own. For a complete listing of offerings, check the HCC Course Bulletin published every semester or check the college website under Publications. We are located in the Kittredge Center, Room 221. For more information, or to inquire about new offerings, contact Michele Cabral at 413.552.2257.

Professional Development for K-12 Educators

Community Services offers online, VESI® interactive courses, which are convenient, superior quality courses packed with practical applications for the classroom. Earn MA PDPs in these accredited, self-paced, and user-friendly programs and you will have six months to complete the course. In addition to “Undergraduate Professional Development Level” (UPDL), VESI professional development programs at the “Graduate Professional Development Level” (GPDL) are available. For information, contact Community Services at 413.552.2257.

HISET/GED Preparation

High School Equivalency Test

HCC provides an opportunity to earn your high school equivalency certificate through the HiSET test. The tests are online, though a paper test option is available. Sample questions and practice tests are available to help you prepare. Test takers can also access career counseling and learn more about furthering their education. Information regarding testing fees and requirements can be found on the HiSET website at hiset.ets.org. If you feel you would benefit from classes to prepare you for the HiSET exam, please contact Marisol Fontanez at 413.552.2990.

What’s on the HiSET/GED Exam?

In order to obtain high school equivalency, you can take the HiSET or GED exams.

Each test is timed differently and is offered on the computer or a paper version. Please visit the websites listed below for detailed test information.

To register for the HiSET test, you must visit the HiSET website at www.hiset.ets.org and create an account. After creating an account, you can register for the test. You may also download free preparation materials and information about HiSET testing procedures.

To register for the GED test, you must visit the GED website at www.gedtestingservice.com here you will also find on-line preparation material and directions to guide you. For preparation classes please contact 413-552-2500.

For more information, please contact Elaine Hebert-Dancik, Chief Examiner & Test Administrator, at ehebertdancik@hcc.edu or 413.552.2112.

Mindedge Online Non-Credit Certificate Programs

MindEdge Online courses are developed by business school professors, industry professionals, and subject matter experts. Available 24 hours a day, they are designed to enable web-based learning and the development of management skills and competencies through interactive exercises, mini-cases, video, and focused readings.

Some examples:

  • Certificate in Nonprofit Management (with Simulation)
  • Certificate in Business Communications
  • Certificate in Innovation & Critical Thinking
  • Certificate In Cyber Security
  • Certificate in Agile Project Management
  • Security Awareness Training

For more information and to register, go to https://hcc.mindedgeonline.com/partner/courses/

Training and Workforce Options (TWO)

TWO is a formal workforce development collaborative between HCC and STCC, designed to optimize employer access to high quality training and education. TWO offers affordable, custom employee training and organizational planning and assessment and is a one-of-a-kind collaboration serving for profit and non-profit businesses in the Pioneer Valley. Services include: 

  • Employee training & coaching skills
  • Supervisor & management training
  • Customized workforce training
  • Organizational planning

TWO equips organizations of all sizes to succeed - and thrive - through a variety of professional development training and services.

We are a certified Workforce Training Fund vendor. For a free consultation or to learn more about how we can assist you with training, email a member of our team or call us at 413.552.2316 or 413.552.2059.

Massachusetts Casino Career Training Institute (MCCTI)

MCCTI was formed as a collaborating workforce development organization by the state’s fifteen community colleges. The Institute is collaborating with Workforce Investment Boards/Regional Employment Boards (WIB/REB), Massachusetts community colleges, resort casino and slot facility developers and operators, educators, training providers, unions, and community-based organizations to provide recruitment, screening, career counseling, training, and job placement strategies and solutions. For more information contact Michele Cabral at 413.552.2257

100’s of Online Courses With ED2GO

In partnership with ed2go, we offer a wide range of highly interactive non-credit courses that you can take entirely online. Courses include expert instructors, many of whom are nationally known authors. Ed2go online courses are affordable, fun, fast, convenient, and geared just for you! These practical and highly effective ed2go online courses cover just about every topic you can imagine. Some examples:

  • Accounting and Finance
  • Business
  • College Readiness
  • Computer Applications
  • Design and Composition
  • Healthcare and Medical
  • Language and Arts
  • Law and Legal
  • Personal Development
  • Teaching and Education
  • Technology
  • Writing and Publishing

For more information and to register, go to http://www.ed2go.com/holyoke/

Youth Summer Program

Community Education offers a variety of programs for youth ages 7-16 during the months of June, July, and August. Families can select from separate 1-week programs in basketball, soccer, as well as a variety of academic offerings. For more information on these summer youth programs, contact us at 413.552.2123.

Computer Skills

Technology is clearly a fundamental part of the fabric of modern life. Because computer skills are essential to success in most ca­reer areas, Holyoke Community College has invested heavily in computer equipment and the human support necessary to make that equipment useful. The college has 31 computer labs equipped to support our diverse educational offerings. Features in­clude: high-speed Internet access, four electronic labs, areas on campus for wireless connection, five state-of-the art MAC labs, and several “smart classrooms” wired for video conferencing. In addition, Holyoke Community College has recently embarked on an initiative to expand its’ distance learning options, offering more online classes than ever before. As a result, the opportunity to develop or enhance computer skills in two areas–word processing and information retrieval–is incorporated into the schedule of every student enrolled at the College. In addition, all students have numerous other opportunities to explore more advanced computer areas such as graphic design, electronic media, geographic information systems, web page design, and many more.

Cooperating Colleges of Greater Springfield (CCGS)

Holyoke Community College has joined seven other area colleges, both public and private, to develop cooperative programs and services designed to enhance the educational experience. Included are student and faculty inter-college library privileges, joint student activities, and academic cooperation. Known as the Cooperating Colleges of Greater Springfield (CCGS), the association was formed in 1970 by the presidents of each of the member institutions: American International College, Bay Path University, Elms College, Holyoke Community College, Springfield College, Springfield Technical Community College, Western New England University, and Westfield State University.

Probably the most important cooperative endeavor is academic exchange. Each fall and spring term, any HCC student carrying at least six credits may enroll at another CCGS college at no additional cost for any course not offered at his or her own institution, excluding evening, online, and winter session and summer offerings, on a space-available basis. The course is scheduled as part of the student’s normal scheduled credit load, and all records of the registration and grade are kept by the Registrar of the home college.

This cross-registration includes Army and Air Force ROTC Programs.

The three public colleges in the area, Holyoke Community College, Springfield Technical Community College, and Westfield State University, have formed the public college collaborative in which sharing of resources and faculty, and student cross-registration, are encouraged.


A requirement that must be fulfilled at the same time as another requirement. All course co-requisites are listed in the COURSE DESCRIPTIONS  section of this catalog. If none is listed by a course, none exists for it. (See Pre-Requisite)

Students may petition to be excused from co-requisites. To do so, they must present a written argument, using a form designed for this purpose, justifying their request and secure the agreement and signatures of both the course instructor and Division Dean or his/her designee.

Counseling and Wellness

HCC offers free, comprehensive wellness services through the WellConnect Student Assistance Program. Through WellConnect, students, their families, and members of their household have access to: one-on-one, 24/7 mental health counseling; legal assistance; budget, debt and financial counseling; new parent coaching; and numerous other services and resources. One of the benefits of this program is the flexibility it offers students, who will be able to access one-on-one counseling at locations and times that are convenient for them.

Students can access WellConnect at any time by calling 866.640.4777 (voice/TTY) or online at https://wellconnect.cuthrive.com/. Students in need of support on campus during normal college business hours (Monday-Friday 8:30 a.m. - 4:30 p.m.) should come to the Student Affairs Office in Frost 224 or contact us at 413.552.2390 for immediate assistance.

Course Designations

(A) English Composition (D) Mathematics  
(B) Behavioral and Social Science (E) Natural or Physical Science  
(C) Humanities and Fine Arts    

Course Load

A full-time course load is twelve to eighteen credits; a part-time load is eleven or fewer credits. Students normally carry fifteen credits if they plan to graduate in two years and are enrolled each year in the two fourteen-week semesters. Students who wish to carry more than eighteen credits to accelerate their progress must have a cumulative grade point average of at least 3.0 and obtain written permission from the Office of Academic Affairs. When registering for classes, students should keep in mind that one credit normally requires at least three hours of study per week.

Course Requirements

Course requirements are determined by each instructor, based upon College-approved course syllabi. These requirements will be presented to students, in writing, at the beginning of the semester, and must be adhered to. They cover such things as attendance policy, course requirements and expectations, reading assignments, examination procedures, make-up procedures, grading policy, and the academic content of courses.


Successful completion of most courses results in the awarding of a specific number of credits. Degrees or Certificates are awarded when enough credits are accumulated to meet specified requirements.

Credit Hour

HCC uses the industry-standard Carnegie Unit to define credit hours for both traditional and distance courses. Each credit hour corresponds to a minimum of 3 hours of student engagement per week for a traditional 14-week course or 6 hours per week for a 7-week course.

Credit by Examination

Holyoke Community College grants transfer credit for sufficient scores on certain Advanced Placement1 (AP), College-Level Examination Program (CLEP), and challenge exams for business related courses.  These exams are administered by the Testing Center.  An official score report must be sent directly from the testing agency to the Office of Student Records (Frost 221).

1The College accepts credits in many subject areas for Advanced Placement scores of three or higher. The Registrar can provide more specific information upon request.

Challenge Examinations

The College grants transfer credit for satisfactory performance on challenge examinations produced and administered by the College. Challenge examinations are not offered for courses already tested by a CLEP Subject Exam or for courses that duplicate work offered by secondary schools (e.g., Algebra I and II, remedial English, or General Studies courses); or for studio art or music performance courses, which seek to improve skills rather than impart a body of knowledge.

Challenge examinations are administered by the Testing Center.

Dean’s List

- See Honors

Degree and Certificate Requirements - (Graduation Requirements)

Candidates may be awarded the degree of Associate in Arts (A.A.), Associate in Science (A.S.), or Associate in Applied Science (A.A.S.), as well as certificates. Candidates for degrees must fulfill the following requirements:

  1. Complete the requirements of the Program or Option in which enrolled.
  2. Present at least sixty credits, of which at least fifteen must be earned at the College. However, students may request a waiver of this requirement. Waivers are granted on a case-by-case basis. Waivers are requested through the Office of the Vice President for Academic Affairs.
  3. Achieve a cumulative grade point average of at least 2.0.
  4. Satisfy all financial obligations to the College.
  5. For Perkins Loan, Guaranteed Student Loan, and Nursing Student Loan recipients, complete an exit interview with the Student Aid Officer or representative.
  6. All students who begin their studies at Holyoke Community College in fall 2020 or later and are seeking an A.A., A.S., or A.A.S. degree are required to demonstrate knowledge of diversity before earning their degree.  This requirement may be met by completing a course designated as “Knowledge of Diversity” (KOD).  

Candidates for certificates must fulfill the following requirements:

  1. Complete the requirements of the Certificate Program in which enrolled.
  2. Achieve a cumulative grade point average of at least 2.0.
  3. Satisfy all financial obligations to the College.

Requirements for each Program and Option are established by the academic divisions of the college and approved by the faculty. All students should examine their Program and Option descriptions and course sequences carefully. Each course listed must be successfully completed. Some Programs require more than the minimum 60 credits for the degree, and certain programs set minimum grades to be achieved in specific courses. Only six semester hours or two non-Arts and Science courses may be taken as general electives in any A.A. Arts and Science option, unless otherwise specified. Students may be excused from any requirement only by the Vice President for Academic and Student Affairs and only for very compelling reasons, upon recommendation of the department chair and the division dean.

Students matriculating in Associate of Arts (A.A.) Degree Programs at Holyoke Community College are required to complete the following core of 35 general education credits:

  • English 101-102: Language & Literature
6 credits
8 credits
  • Nine credits from any of the following: anthropology, economics, geography, government, history, psychology, social science or sociology. (B)
9 credits
  • Math (100 level) (D)
3 credits
  • Nine credits from any of the following: art, communications, English, French, German, history, honors, humanities, music, philosophy, Spanish, theater (C)
9 credits

Students matriculating in the Associate of Science (A.S.) or Associate of Arts in Music Degree Programs at Holyoke Community College are required to complete the following core of 20 general education credits:

  • English 101-102: Language & Literature
6 credits
  • Six credits from any of the following: anthropology, economics, geography, government, history, psychology, social science or sociology (B)
6 credits
  • Two natural science laboratory courses (See Laboratory Science Requirement) (E)
8 credit

Students seeking an additional Associate Degree are required to complete at least 15 additional credits in the newly declared discipline. Note that credits earned in any “0”-level course taken after August 1990 will not count toward graduation.

General Degree Requirements

The following five general education outcomes are corporated into the student learning outcomes of every degree program at the College.

  • Critical Thinking
  • Information Literacy
  • Effective Communication
  • Knowledge of Diversity
  • Quantitative Reasoning

The Knowledge of Diversity outcome must be fulfilled by completing a course designated as meeting this requirement.  The college will regularly maintain and update courses that carry this designation in our online catalog.

Developmental Courses

To determine whether students are adequately prepared to succeed in college-level English and Math courses, they are required to take a placement assessment upon admission to the College (See “Placement Assessment” in the GENERAL INFORMATION  section). Students who do not successfully place into college-level (“100-level”) courses are required to take developmental or remedial courses. These courses are designed to develop and enhance students’ competence in English and Math.

Credits earned in developmental courses are used for the purposes of determining students’ status as full or part-time and their eligibility for financial aid; however, these credits do not count toward the total credits required for graduation in any area of study offered at Holyoke Community College. Effective with the 1998-1999 academic year, developmental course credits (courses numbered below 100), which do not currently count toward graduation, shall not be included in a student’s Earned Hours, Quality Hours, or overall Grade Point Average. Developmental course credits shall be included in Attempted Hours for Financial Aid purposes.

Disabilities, Assistance for Students With

The Office for Students with Disabilities and Deaf Services (OSDDS) provides assistance for students with documented disabilities. Students should contact the office before beginning their first semester so that services can be provided in a timely manner. Each student’s instructor and appropriate campus services are involved in this process.

Available assistance may include assistive technology, academic counseling, disability advocacy and interpreting services for the Deaf and hard of hearing. For information about services, contact OSDDS, Donahue 147, and 413.552.2417. (See Office for Students with Disabilities and Deaf Services, in the Special Programs & Services  section.)


- See Academic Integrity


- See Probation And Dismissal, Academic

Dropping a Course

- See Student Handbook


Electives are courses that support general education objectives or round out curricular requirements. The choice of electives is based on the following:

  • Program/Option Elective - Students choose from a restricted group of courses specified in the description of the Degree Program or Option.
  • General/Suggested Elective - Students elect any course found in the HCC Catalog or accepted in transfer from another college. A general elective, when included in a Program or Option, permits students to explore areas outside of their declared Area of Study.

Enrollment Restrictions

- See Changes of Curriculum and Enrollment Restrictions


At least three, one-hour examinations, or their equivalent in other written exercises, are scheduled in each course each semester. Two-hour final examinations, or their equivalent, are also scheduled in each course and must be given during the final examination period. At the discretion of the instructor, students of superior achievement may be excused from taking the final examination.

Students who wish to make up an examination must consult with and receive permission from their instructor prior to the scheduled date of the examination. It is the student’s responsibility to make the necessary arrangements with an instructor regarding all make-up examinations.

Foreign Language Placement

Students without foreign language experience will be placed into the first elementary course. Those who have studied a foreign language previously will be placed according to the following chart:

High School Study of Foreign Language Course at HCC

0-1 year SPA 101  or FRH 101  (C)  
2 years, grades C or D SPA 101  or FRH 101  (C)  
2 years, grades A or B SPA 102  or FRH 102  (C)  
3 years, grades C or D SPA 102  or FRH 102  (C)  
3 years, grades A or B SPA 201  (C) or FRH 201  (C)  
4 years, grades C or D SPA 201  (C) or FRH 201  (C)  
4 years, grades A or B SPA 202   (C) or FRH 201  (C)  
4+ years, grades A or B SPA 202  (C) or SPA 214  (C)   
Heritage Spanish Speaker/Fluency in Spanish SPA 203  (C)  

EXCEPTION - If more than three years have passed from the time the student took the foreign language course; it is then recommended that he or she be placed in 101.

Students who have had at least one year of high school Spanish or one semester of college Spanish are eligible to take SPA 111 . Native speakers of Spanish who are interested in a career in the medical field should take the SPA 112  class.

Foreign Language Requirements

Because of the differences in techniques of language instruction among colleges, students should plan to complete all of the language requirements for the bachelor’s degree either at HCC or at a transfer institution, rather than attempting to divide them between the two.

At the University of Massachusetts Amherst College of Arts and Science, the foreign language requirement is satisfied by any of the following:

  • Completion of a foreign language course at the intermediate level (i.e. SPA 202 )
  • Satisfactory performance on the placement test.
  • Four high school units in one foreign language or three units in one and two units in another foreign language.
  • A year in a high school in which English is not the basic language.

Fresh Start Policy

Once in a lifetime, students returning to Holyoke Community College after being away at least three consecutive years, and who had a cumulative grade point average (G.P.A.) of less than 2.0 when they were previously at the College, may elect a “Fresh Start” option. The option works as follows:

  1. Former work will remain on the student’s transcript as a matter of record, but will not be used in calculating the student’s G.P.A. If a student requesting financial aid is judged ineligible due to the Standards of Satisfactory Progress for Federal Financial Aid, he/she may appeal.
  2. Former work meeting the requirements of the College’s regular transfer policy (see Transfer Credit) will continue to count in earned hours, but will not be calculated in the G.P.A. The course work may be applied to the student’s declared program of study if applicable. A minimum of 15 credits must be completed after electing the Fresh Start Option in order to earn a degree or certificate.
  3. Students earning fewer than 30 credits in the Fresh Start Option cannot be graduated with honors.
  4. Students must select “Fresh Start” no later than 4:30 p.m. on the last scheduled day of classes of the semester in which they return to the College.
  5. Transcripts of “Fresh Start” students will include a statement explaining the “Fresh Start” Option.

Grading System

Grade Explanation Numerical Score Grade Points
A work of superior and outstanding quality 93-100 4.00
A-   90-92 3.65
B+   87-89 3.35
B work decidedly above average 83-86 3.00
B-   80-82 2.65
C+   77-79 2.35
C work of average quality 73-76 2.00
C-   70-72 1.65
D+   67-69 1.35
D work decidedly below average, but passing 63-66 1.00
D- work decidedly below average, but passing 60-62 0.65
F work not passing, no credit earned 0-59 0.00
S Satisfactory 70-100
U Unsatisfactory 0-69
AU Audit
I Incomplete (see below)
WX Administratively withdrawn from class; never attended. Not calculated into the G.P.A.
AW Dismissed from class by instructor for excessive absences. Not calculated into the GPA.
W Student withdrew from class. Not calculated into the G.P.A.

Incomplete Grade

The grade of “I” is given to a student who for good reason (e.g., illness) is temporarily unable to complete the work in a course.

The student has until the middle of the following semester (specified on the academic calendar) to complete work for Incomplete courses other than those that serve as a prerequisite for another course. Unless waived, prerequisite course requirements must be completed before the first day of the following semester/summer.

A grade of “F” will be recorded for work not completed as required

Mid-Semester Progress Report

Mid-semester grades are made available to students online at www.hcc.edu/myhcc, Log in: Online Services, during the priority registration period. These grades provide some guidance in the selection of the next semester’s courses. All grades, especially those representing below average achievement, should be discussed with course instructors and academic advisors.

Mid-semester grades do not become part of permanent records, but are an important indicator of academic progress to date.

Grade Point Average (G.P.A.)

The G.P.A. is computed by multiplying the grade point value of each grade earned by the number of credits in the corresponding course, adding all course grade points together, and then dividing the total by the number of grade point hours. Effective with the 1998-1999 academic year, developmental courses (courses numbered below 100) are not included.


ENG 101 - 3 credits

Grade in ENG 101 = A (4.00 grade points) 3 credits x 4 grade points = 12.00 grade points

SOC 110 - 3 credits

Grade in SOC 110 = C (2.00 grade points) 3 credits x 2 grade points = 6.00 grade points

6 credits 18.00 grade points

18 grade points ÷ 6 credits = 3.00 grade point average

The grades of AW, W, I, Audit, and S/U grades are not included. Effective fall 1999, FX grades are not included.

Repeating Courses

Students may repeat courses at HCC in an attempt to earn credit or improve their Grade Point Average. Credit may not be earned twice for a repeated course. All grades, including those in repeated courses, will appear on transcripts. The most recent grade will be included in the student’s GPA calculation. The previously recorded grade will be excluded from the GPA, but will still appear on the student transcript. Financial aid can only pay for one repeat of a previously passed course. This repeat policy applies even if the student did not receive financial aid when enrolled in the course in the past.

Satisfactory/Unsatisfactory (S/U) Option

Students may elect to be graded on a satisfactory-unsatisfactory basis in one elective course per semester. This policy does not apply to courses designed with an S/U grade structure. This option should not be used in courses required in a student’s intended concentration in a four-year institution. If the student passes the class, a grade of S is recorded; otherwise, a grade of U is recorded. Neither grade affects the G.P.A.

The S/U Grade Option Petition form in Student Records must be completed by the end of the add/drop period in order to elect the S/U option.

Electing the S/U option may affect the transferability of a course.

Graduation Requirements

- See Degree and Certificate Requirements

Green Key Honor Society

The Green Key Honor Society is a leadership and service organization dedicated to representing HCC at community and college events. Members serve the entire college community as tour guides, hosts, and ushers at special events such as orientation, Honors Convocation, college fairs, and information sessions. To support other HCC students, Green Key members are committed to providing scholarships through fundraising events. Faculty members, professional staff members, members of the present Green Key, or the Presidents of recognized student organizations, are given an opportunity to nominate students who demonstrate excellence in the HCC community. Nominees must also have a 3.0 G.P.A. and have earned at least twenty credits. Appointment to Green Key occurs once a year and is a great way for students to enhance their academic career and develop leadership skills while serving the college community.

Honors, Academic

Dean’s List (Full-time and Part-time)

The Vice President for Academic and Student Affairs recognizes superior scholarship through the Dean’s List each semester. Each time a student attempts twelve credits, that student is evaluated for the Dean’s list and is placed on the Dean’s List if his/her G.P.A. is 3.2 or higher for that group of twelve credits. Each group of twelve credits is evaluated sequentially; no carryover of credits is allowed.

Honors at Graduation

Graduating students who have earned a cumulative G.P.A. of 3.2 through 3.699 will be awarded the Associate degree with honors. Those who have earned a cumulative G.P.A. of 3.7 or better will be awarded the Associate degree with high honors.

Phi Theta Kappa

Phi Theta Kappa (PTK) is an international honor society for community and junior colleges. The purpose of Phi Theta Kappa is to recognize academic achievement and provide leadership and service opportunities for associate degree students. Students do not need faculty nominations in order to join.

Students must meet the following criteria at least one full semester prior to graduation in order to qualify for Phi Theta Kappa membership:

  • Have successfully completed 15 semester hours at HCC (transfer hours and credits from 0-level classes are not included)
  • Have achieved a minimum cumulative GPA of 3.50
  • Have never graduated from HCC

Students who sign up are invited to attend the PTK Induction ceremony in their prospective semester. Students will ONLY be offered membership during the regular fall and spring semester cycles.

Students are responsible for paying a one-time membership fee to Phi Theta Kappa’s national headquarters. PTK eligible students can apply for a $75 scholarship to pay this fee through the HCC Honors Program. PTK members are eligible to wear the Phi Theta Kappa gold stole and tassel at commencement. PTK also offers transfer scholarship opportunities and resumé building resources.

For further information, please review the Phi Theta Kappa website (www.ptk.org). After reviewing the website, feel free to contact the Integrative Learning Program for more information. NOTE: Phi Theta Kappa is NOT the same as the HCC Honors Program.

Psi Beta

Psi Beta is a national honors society in psychology for community colleges. It is affiliated with the American Psychological Association (APA), the American Psychological Society (APS), and is a member of the Association of College Honor Societies. Membership is offered to students who are Psychology majors meeting the following criteria:

  • they have completed at least 3 psychology courses
  • they have an overall G.P.A. of 3.5 or higher
  • they have achieved grades of B+ or better in all Psychology courses

Students must demonstrate a genuine interest in psychology and high standards in personal behaviors.

Honors Program

The HCC Honors Program offers opportunities for the intellectual challenge to students in every discipline. The program believes that motivated students benefit from small class sizes, accessible faculty, seminar-style courses, and being surrounded by other talented, hard-working students. We provide our students with the skills necessary for success in college and beyond. Honors students also qualify for unique scholarships not offered to traditional students. Skills learned in honors courses also provide students with job readiness skills, including problem posing and problem-solving, critical reading and writing skills, creative thinking, and more.

Currently, the Honors Program offers interdisciplinary Honors Learning Communities (LCs), Honors colloquia, as well as stand-alone Honors courses in English, Nutrition, History, Biology, and an interdisciplinary course titled Ideas that Change the World. Interested students may also use the program’s resources to design individualized Honors projects as add-ons to almost any HCC course.

When eligible students begin at Holyoke Community College, they will receive an Honors Program invitation, information about honors courses, and the Commonwealth Honors Program Scholar.

Eligibility Requirements:

For incoming students:

  • English placement test score of 100 or better on both reading comprehension and sentence skills; OR
  • A “B+” or better in an discipline (ex.: a B+ in high school science course to take an honors science course at HCC) AND a letter of recommendation from academic faculty; OR
  • Honors or AP high school course in appropriate discipline with a grade of “B” or better; OR
  • A score of 3 or higher on the AP exam

For established HCC students:

  • After 12 earned credits with a 3.2 G.P.A. or better; OR Letter of recommendation from an HCC faculty member or the Pathways Coordinator.

Students who complete 9 credits of Honors work with a grade of B or better and who achieve a cumulative G.P.A. of 3.5 or above may graduate as Commonwealth Honors Scholars. This designation will appear on their transcripts and will be noted in the Commencement Program.

All Honors credits completed at HCC will be accepted as Honors credits at all Massachusetts colleges and universities. For further information, review the Honors website (www.hcc.edu/honors). After reviewing the website, please feel free to email Dr. Vanessa Martinez, Honors Program Coordinator (Frost 270) at vmartinez@hcc.edu.

Honors Learning Communities

Honors Learning Communities are interdisciplinary courses organized around a specific theme and taught by faculty members from different disciplines. Honors LCs may be worth 6 or 7 credits, depending on the courses they combine.

Honors Colloquia

Honors Colloquia are designed to bring together students from many academic disciplines to consider a theme or issue of current concern from a variety of perspectives. Colloquia are 6-credit multidisciplinary courses that are competitively enrolled and limited to 15 students. Credits earned in this course may be designated as “B or “C” credits, depending on the nature of the student’s final course project. Colloquia generally offer field trips and a series of guest speakers. The Honors Program provides Colloquium students with many of the course’s required texts.

Honors Projects

An Honors Project consists of independent work undertaken by the student. Such work may consist of an extra paper, a paper of greater length or complexity, a research project, creative work, service learning, and lab work/field study. Students interested in proposing an Honors Project should review the student and faculty guidelines sheets available online with their faculty mentor and then fill out the online proposal form (available on the Honors website). When the committee has reviewed a student’s proposal and their project is complete, the student may then register for HON 201, 1-3 credits of honors, which will bear the project’s title on the student’s transcript.

Learning Communities

What is a Learning Community?

A Learning Community (LC) is usually a combination of two courses organized around a common theme. Learning Communities provide an alternative to traditional college offerings by connecting courses often perceived as unrelated. Connections between course topics are emphasized so that content and skills learned in one course can be applied to the other course in the LC. The same students enroll in both courses and the instructors team teach. Students learn collaboratively and assignments are integrated across both courses. At the end of the semester, each student gets a grade and credit for each of the courses that are part of the Learning Community.

Benefits of a Learning Community:

  • Students receive academic support from two professors
  • Students can complete two or more requirements for a degree at one time
  • Integrated courses connect learning in collaborative and active ways
  • Supportive learning environments build confidence and skills
  • Creates a community of learners through a supportive network of students and faculty


The Holyoke Community College Library provides students with the assistance and resources to fulfill their classroom assignments and expand their education beyond the classroom into their daily lives. The research strategies acquired while learning to use the Library effectively will provide students with lifelong learning skills to assist them in finding appropriate information, evaluating it critically, and synthesizing it into knowledge.

The library’s knowledgeable staff is available to work with students one-on-one, in teams, and in the classroom. Library services can be accessed in person at our service desks or by phone, email, or text message. Located in the center of the College complex, the Library offers two computer labs, two photocopiers with scan-to-email abilities, two group study rooms, and a quiet study area.  Students have access to print and electronic books, online periodicals, and streaming educational videos. HCC faculty may place course material on reserve at the circulation desk for student use. The library also lends technology including Chromebooks, wifi hot spots, and calculators. The online catalog and online databases are accessible from both in the Library and from off campus. Easy 24/7 remote access to the Library’s electronic collection means that the Library is always open when you need it.

Holyoke Community College is a founding member of HELM (Higher Education Libraries of Massachusetts) which augments the resources of the HCC Library by providing access to the collections of member libraries. Students at HCC may borrow from HELM libraries themselves or by requesting material to be delivered to the HCC Library.


MassTransfer is a collaboration between the Commonwealth’s community colleges, state universities, and the University of Massachusetts. System-wide resources and policies allow for students to transfer seamlessly, stay on track, and minimize the time it takes to earn a bachelors degree.

Participating Colleges and Universities

  • Bridgewater State University
  • Fitchburg State University
  • Framingham State University
  • Massachusetts College of Liberal Arts
  • Massachusetts College of Art & Design
  • Massachusetts Maritime Academy
  • Salem State University
  • University of Massachusetts Amherst
  • University of Massachusetts Boston
  • University of Massachusetts Dartmouth
  • University of Massachusetts Lowell
  • Westfield State University
  • Worcester State University

General Education Foundation

MassTransfer provides any student in the Massachusetts public higher education system who completes the General Education Foundation with the benefit of satisfying the general education, distribution, and core requirements at any other public higher education institution (with the receiving institution able to add no more than six additional credits or two courses).

English Composition/Writing (A) 6 credit hours  
Behavioral and Social Sciences (B) 9 credit hours  
Humanities and Fine Arts (C) 9 credit hours  
Mathematics/Quantitative Reasoning (D) 3 credit hours  
Natural or Physical Science (E) 7 credit hours  

A2B (Associate-to-Bachelors) Mapped and Linked Programs

Beginning your college career at a community college is a smart choice. MassTransfer seeks to reward community college students who complete associate degrees at Massachusetts community colleges before they enroll in linked bachelors programs at Massachusetts state universities or University of Massachusetts campuses. Not only does MassTransfer guarantee full transfer of a minimum of 60 credits but, depending on their final GPA and/or prerequisite coursework, students who complete A2B Degrees (Associate-to-Bachelors) may also receive guaranteed admission and tuition discounts.


Complete 60 credits before transferring and save an average of 28% on your bachelors degree!

Students will receive the following benefits based upon their final GPA.

  • Transfer with a GPA 2.0+ and have a guaranteed transfer of credits, no application fee or application essay
  • Transfer with a GPA 2.5+ and have a guaranteed university admissions, (check your four-year institution for specific GPA requirements for program of interest)
  • Transfer with 3.0+ and have MassTransfer 100% tuition credit

A2B plus Commonwealth Commitment

A2B Degree students who attend full-time and earn a GPA of 3.0 or higher also have the opportunity to participate in the Commonwealth Commitment (view the participation form). The Commonwealth Commitment (available in “A2B Mapped” majors only) further rewards students with a freeze on tuition & fees for all four years, and 10% end-of-semester rebates.

Complete the 60 credits before transferring and save an average of 40% on your bachelors degree.

  • Transfer with GPA 2.0+ and have guaranteed transfer of credits, no application fee, no application essay
  • Transfer with GPA 2.5+ and have guaranteed university admission
  • Transfer with GPA 3.0+ and have MassTransfer 100% Tuition Credit
  • Transfer with GPA 3.0+ & Full-Time Attendance (not available for all majors) and have freeze on tuition & mandatory fees on program entry, 10% end-of-semester rebate checks

Students should meet with an academic counselor or their assigned advisor and use DegreeWorks to review the proper program and course selection for transfer to a four-year state college/university.

Online Accounts

The Information Technology Division of Holyoke Community College is pleased to announce that all students registered for credit and non-credit classes at the college are provided with an “HCC Campus Account” which gives the student access to campus computers, Google Mail, Moodle, Rave, and Campus Wireless. Students are also issued an Online Services account, all of which can be found in the “MyHCC” menu on the college website.

The College will use the email account or the messaging system to send communications to the student body. Student email addresses will be recorded in the College’s electronic directories and records. Students are responsible for reading official College email and messages in a timely fashion. Please review the “Acceptable Use Policy” in the Student Handbook.

HCC campus accounts are generated 15 minutes after registration occurs. Email accounts are ready 15 minutes later.  The MyHCC menu on the HCC homepage (http://www.hcc.edu) will bring you to all the services available for login.

It is extremely important that students log into email on a regular basis, as it is an important communication tool between the student, professor, and administration. Also, urgent College-wide information and announcements concerning closings and events are transmitted through this medium and the Emergency Notification System (Rave) - https://www.getrave.com/login/hcc.

HCC Online Services contain personal, academic information and access to the following:

  • View and Print:
    • Mid-term and final grades
    • Class schedule
    • Unofficial transcripts (course history)
  • Check course availability
  • Review your financial aid information
  • Check account balances/pay online and more

Login instructions, including information on IDs and passwords for these services, can be found on the Help page: www.hcc.edu/help.

For help accessing any of these accounts, contact the HCC Help Desk: helpdesk@hcc.edu or 413.552.2075.

Online Learning

Going to college just got easier. Complete your classwork any time, day, or night. All you need is an Internet connection. Online lets you earn your degree on your schedule.

Online courses are not self-paced. They follow the same academic calendar and have specific deadlines. Online learning means that the student and the instructor do not have to be at the same place at the same time. Through the HCC’s online learning platform, Moodle, your classroom is a website that can be accessed from anywhere in the world. You can view the lectures posted by the instructor in Moodle; you can communicate and interact with classmates via Forums and/or Assignments.

Most courses require student participation on a minimum of 3 to 5 days a week. You must be self-motivated, enjoy learning independently, and possess basic computer skills (emailing, attaching files, word processing, etc.).

For a complete listing of online degree and certificate programs, visit us at www.hcc.edu/online-learning.

Blended Courses (also known as Brick and Click) are courses that combine face-to-face classroom instruction with online learning. Blended Courses reduce the amount of time the student spends in the classroom, because portions of the course requirements are completed online. These courses take advantage of in-class interaction as well as online learning.

Email us at onlineprograms@hcc.edu to learn more about our courses, programs, and resources.

Call us at 413.552.2272.

Is Online Learning for Me?

Wonder if you are a good candidate for online courses? Successful online students are organized, self-directed, and able to work well independently. Online learning demands a different set of skills and study habits. Before you enroll, consider the following:

Are you?

  • Self-motivated and willing to accept responsibility for your own learning
  • Self-disciplined, able to manage your time effectively and stick to deadlines
  • Comfortable with technology, especially web-based and Internet technologies
  • Willing to take the initiative and contact your instructor with questions or concerns regarding the course
  • Able to communicate well in writing

Though you may be working online, there is always someone who can help if you get stuck! In addition to your professor and classmates, online tutors are available to assist with academics; HCC advisors are also available to offer transfer and career guidance, and our Help Desk can help resolve technical issues.

To learn more about our courses, certificates, programs, and resources contact us at, 413.552.2272 or onlineprograms@hcc.edu.

Perkins Secondary to Post- Secondary Initiatives

The Perkins Grant provides for programs that help students transition from the last years of high school into the first two years of post-seondary education. It facilitates a smooth academic and career pathway leading to an associate degree or certificate, particularly through articulation agreements between HCC and a number of high schools in various areas of study. These agreements enable students to receive college credits at HCC for courses taken in high school. Please contact the Perkins Grant Manager, Heidi Rademacher, CC 148, at 413.552.2250 or hrademacher@hcc.edu for more information.


Plagiarism is a form of theft. It is the stealing of another’s ideas, information, creative work, or words and passing them off as one’s own. Examples of plagiarism include quoting from a published work without the use of quotation marks and identification of the author, and copying from another student’s examination or report or from Internet resources. Students who are accomplices in the act of plagiarism are equally guilty of academic dishonesty and may be subject to disciplinary action according to the HCC Student Handbook.


A requirement that must be completed before some other steps can be taken; for example, a course that must be completed before one can enroll in another course. All course pre-requisites are listed in the COURSE DESCRIPTIONS  section of this catalog. If none is listed by a course, none exists for it. (See also Co-Requisite) Students may petition to be excused from course pre-requisites. To do so, they must present an argument justifying their request in writing, and secure the agreement and signature of both the course instructor and the Division Dean or his/her designee. These forms are available in Academic Division offices or Student Records.

Probation and Dismissal, Academic

The Academic Standing GPA includes developmental level coursework.  It is used to determine a student’s academic standing: Good Standing; Probation 1; Probation 2; or Dismissal.  The College Grade Point Average, on the other hand, only calculates college-level coursework (100-level and greater).  Knowing a student’s academic standing early on will enable the student and their advisor to plan for improving the academic standing and the student’s long-term success at HCC.

Example Calculations:

Academic Standing Grade Point Average

College Grade Point Average

ENG 095 - 3 credits

Grade in ENG 095 = D (1.0 grade point)

3 credits X 1 grade point = 3 grade points


ENG 095 - 3 credits

Grade in ENG 095 = D (1.0 grade point)

3 credits X 1 grade point = 3 grade points

BUS 115 - 3 credits

Grade in BUS 115 = A (4.0 grade points)

3 credits X 4 grade points = 12 grade points


BUS 115 - 3 credits

Grade in BUS 115 = A (4.0 grade points)

3 credits X 4 grade points = 12 grade points

TOTAL: 6 credits and 15 grade points

TOTAL: 3 credits and 12 grade points

CALCULATE: 15 grade points divided by 6 credits = 2.5 grade point average

CALCULATE: 12 grade points divided by 3 credits = 4.0 grade point average

The grades of AW, W, I, Audit, and Satisfactory/Unsatisfactory are not included.  Effective Fall 1999, FX grades are not included.

Academic probation or dismissal for students is determined by the cumulative Grade Point Average and Quality Hours, as follows (See Grading System):

Cumulative Grade Point Hours Cumulative G.P.A. Required:  
Below 9 No minimum  
9-30 1.75  
Above 30 2.0  


Registration and Schedule Changes using My Online Services:

Students enrolled in the current term may schedule and add/drop courses online during the Self-Service registration period.

Students may need to obtain a Registration Code from their advisor and enter that Code online to access registration. Students not assigned an advisor can obtain their alternate PIN (if needed) in the Advising Center.

REGISTRATION CODE NOTE: Students who have earned 12 or more college level course credits at HCC (excluding transfers) and have a cumulative HCC G.P.A. of 2.5 or higher may schedule, add, and drop courses online without an Registration Code. For more information, go to MY HCC Online Services during the Priority Registration sign-up period.

Students are encouraged to meet with their assigned advisor and pre-register for courses when the registration period opens. HCC provides academic advising to all students. Students can look up their advisor’s name and contact information online at www.hcc.edu, select the link labeled “MyHCC” then click on “My Online Services,” or visit the Advising, Career, and Transfer Center (ACT), CC 102.

Service Learning

Service Learning is a method of instruction in which students learn by participating in hands-on assignments or projects in the community. The work the students engage in is directly related to the objectives of their class and meets the need of the community organization. It is a great way to gain work experience in your field of study, and to strengthen your resumé or transfer application.

The office of Service Learning (SL) can advise you about courses that offer SL as a requirement or option and make contacts for you with community agencies and organizations. Club members seeking to fulfill their service requirement may contact the coordinator for suggestions on how to meet that obligation. Contact Lisa Mahon at 413.552.2369 or just drop by Donahue 357 for more information on service learning and community-based organizations.

Transfer Programs

One of Holyoke Community College’s primary missions is to provide the first two years of college-level study for students who wish to transfer to a four-year institution to complete a baccalaureate degree. Many HCC programs are designed for this specific purpose, and most HCC courses are transferable whether or not they are part of such a program.

If the courses to be transferred correlate with Holyoke Community College courses, credit will be granted for a limited number of courses taken in any branch of the military or through non-collegiate-sponsored instruction accredited by the American Council on Education in the lower Division Bachelor/Associate Degree category.

Arrangements have been made with a number of four-year institutions for automatic transfer of all of the coursework done to earn an associate degree at HCC (see “MassTransfer”). In other cases, students must apply to the college of their choice and arrange for the transfer of specific courses.

UMASS Amherst General Education Requirements

The University of Massachusetts at Amherst requires all students to complete a set of general education courses to graduate. These requirements will be waived for students who transfer to the University with an associate degree that includes the MassTransfer Block. However, all students will be required to complete all courses for their major and students accepted into the College of Arts & Science will be required to complete the foreign language requirement (see “Foreign Language Requirement”).


Students are withdrawn from a course in the following ways:


A student may drop a course during the Add/Drop Period (first 4 days of the semester) without being recorded as having been enrolled in that course. Refunds for dropped courses are made in accordance with the College’s refund policy.

Administrative Withdrawal from a course for Non-Attendance

Instructors will notify the Registrar of any student on their class list who does not attend the course during the first two weeks. The student will be issued a WX grade and will be considered withdrawn from the course. A student who is issued a WX grade is not eligible for a refund of any part of the cost of the course concerned.

Administrative Withdrawal from a course for Excessive Absences

Instructors may dismiss a student from a class due to excessive absences, issuing an AW grade. AW is not calculated into the G.P.A. and may not be removed by a student’s later attempt to withdraw from the course.

Course Withdrawal by a Student

Students attending on-campus classes must bring to the Student Records Office a completed Course/College Withdrawal form. Students taking only online courses have the option of submitting the form to studentrecordsforms@hcc.edu. An instructor must honor a student’s request to withdraw from a course (provided no previous “WX” or “AW” grade was issued).

Withdrawal from the college

College withdrawals must occur before the last day of classes. The date the Student Records Office receives the completed Course/College Withdrawal form becomes the official withdrawal date. Students taking only online courses have the option of submitting the form to studentrecordsforms@hcc.edu. A withdrawal grade for each course is determined in accordance with the policy for course withdrawals. “AW” and “WX” grades that were previously issued in a course remain on record, even when a student withdraws from the College.

Withdrawal due to Medical Issues

If you withdraw due to health issues during the refund period, the regular refund policy will apply. There is no refund for medical withdrawal after the refund period has expired. Withdrawal due to health issues is treated no differently than a normal withdrawal. You can obtain all required withdrawal forms from the Student Records Office or email studentrecordsforms@hcc.edu if you are taking all online classes. Please contact the Student Affairs Office at 413.552.2390 for further guidance on medical withdrawals.