ACT Center - Advising, Career and Transfer Center (Campus Center 102)
Your one stop resource center for assistance with academic advising, choosing a major, career exploration, job search, and assistance transferring to a four-year college.
Career Services offers resources for career exploration, job searches, choosing a major and individual career counseling.
Mon-Fri 8:30 a.m. - 4:30 p.m. and by appointment
Athletics and Recreation
The David M. Bartley Center for Athletics and Recreation is the focal point of a variety of programs and opportunities for students. This multi-use facility, which is the site for numerous campus-wide events, includes a fitness and wellness center that features cardiovascular and strength equipment, a group exercise room, a three-court gymnasium, a seminar/classroom, a training and assessment room, and steam/sauna areas. Academic courses, varsity sports, recreation, and wellness programs are among the offerings for students. Located adjacent to the outdoor track and soccer field, the Bartley Center (BC) is a resource that enhances the educational experience and lifestyle of students through its programs and activities. For more information, visit BC 204, or call 413.552.2161, www.hcc.edu/student-life/athletics
Center for Academic Program Support (CAPS)
The Center for Academic Program Support (CAPS) provides comprehensive academic support to meet the learning needs of all HCC students. CAPS’ three centers include: Tutoring, Writing/ESL, and Math. CAPS provides a variety of academic support services for students who need help with content-related matters, reading, writing, and math. Learning Coaches are also available which can assist student with strategies related to studying, time management, note-taking, and stress reduction skills.
The Centers are open Monday - Thursday 10:00 a.m. - 7:00 p.m., Friday 10:00 a.m. - 4:00 p.m. Services are free to all HCC students. CAPS is located in the Donahue building (DON 240). Call 413.552.2584 for information.
Counseling and Wellness
HCC offers free, comprehensive wellness services through the WellConnect Student Assistance Program. Through WellConnect, students, their families, and members of their household have access to: one-on-one, 24/7 mental health counseling; legal assistance; budget, debt and financial counseling; new parent coaching; and numerous other services and resources. One of the benefits of this program is the flexibility it offers students, who will be able to access one-on-one counseling at locations and times that are convenient for them.
Students can access WellConnect at any time by calling 866.640.4777 (voice/TTY) or online at https://wellconnect.personaladvantage.com/ (and enter school code “HCC-STU”). Students in need of support on campus during normal college business hours (Monday-Friday 8:30 a.m. - 4:30 p.m.) should come to the Student Affairs Office in Frost 224 or contact us at 413.552.2390 for immediate assistance.
The Holyoke Community College Library provides students with the assistance and resources to fulfill their classroom assignments and expand their education beyond the classroom into their daily lives. The research strategies acquired while learning to use the Library effectively will provide students with lifelong learning skills to assist them in finding appropriate information, evaluating it critically, and synthesizing it into knowledge.
The library’s knowledgeable staff is available to work with students one-on-one, in teams, and in the classroom. Library services can be accessed in person at our service desks or by phone, email, or text message. Located in the center of the College complex, the Library offers two computer labs, two photocopiers with scan-to-email abilities, two group study rooms, and a quiet study area. Students have access to print and electronic books, online periodicals, and streaming educational videos. HCC faculty may place course material on reserve at the circulation desk for student use. The library also lends technology including Chromebooks, wifi hot spots, and calculators. The online catalog and online databases are accessible from both in the Library and from off campus. Easy 24/7 remote access to the Library’s electronic collection means that the Library is always open when you need it.
Holyoke Community College is a founding member of HELM (Higher Education Libraries of Massachusetts) which augments the resources of the HCC Library by providing access to the collections of member libraries. Students at HCC may borrow from HELM libraries themselves or by requesting material to be delivered to the HCC Library.
Multicultural Academic Services (MAS)
The Multicultural Academic Services (MAS) program is designed with the goal of helping students of underrepresented groups find the pathways that will help them succeed in college. It caters to students challenged by issues of language, cultural identity, and isolation. Through a one-on-one approach, students are encouraged to develop skills that promote self-authorship, self-advocacy, and leadership. The MAS Program serves as a pipeline for students transitioning from ESL, local high schools, and alternative high schools.
Participants from targeted high schools are identified as soon as they are accepted at HCC. Students receive a variety of services: tips to prepare for the College Placement Test, one-on-one guidance and support on paperwork requirements from the college, support from a freshmen college student mentor who recently graduated from high school, on campus meet and greets in the summer, and direct access to an academic advisor as soon as they apply to the college.
MAS students are eventually encouraged to seek transfer support from the Pathways Program or to transfer to a four-year institution.
MAS also provides support and services to all international students on a student visa. International students are guided, monitored, and advised on their career path and the academic policies and procedures to maintain their student visa.
El Centro is a student-empowering space to gather, network, and provide educational and recreational workshops and talks, in addition to study, rest, and pray. El Centro houses the MAS program and the Orientation and New Students Program. The two programs collaborate to assist new incoming students.
For more information about MAS stop by Campus Center 248 or call 413.552.2346. You can also contact Myriam Quiñones at 413.552.2539, email@example.com or via text at 413.475.6024.
Hours of operation:
Monday - Friday, 8:30am - 4:30pm
Bilingual Professional Staff: English/Spanish
New Directions for Adult Learners
New Directions for Adult Learners is a college success program for students age 24 and older, parents, and veterans–including students that have been out of school for many years. New Directions recognizes that adults often need help balancing college life with career, family, personal, and/or military responsibilities. Our goal is to help you succeed at HCC, define your career and educational goals, or discover opportunities for transfer to a four-year college or university. Services include:
- pre-enrollment counseling
- help navigating the admissions process
- information about financial aid
- academic advising
- orientation workshops
- transition to college support
- career and transfer guidance
Our program includes the Marieb Center, which is a lounge and study space for non-traditional women.
New Directions also offers a comprehensive “Smart Start” program each semester that assists new students with transitioning academically and socially to college life. New Directions for Adult Learners, Frost 232, 413.552.2346, https://www.hcc.edu/courses-and-programs/academic-support/new-directions-for-adult-learners.
Office for Students With Disabilities and Deaf Services
The Office for Students with Disabilities and Deaf Services (OSDDS) provides assistance to deaf and disabled students with documented disabilities through assessment of individual academic needs and implementation of accommodations for both classroom and campus access. Students are encouraged to contact the office during their application process. Early collaboration with OSDDS will assure timely services and assistive technology training . Students should contact the office before beginning their first semester so that services can be provided in a timely manner. Each student’s instructor and appropriate campus services are involved in this process.
Typical accommodations available to students include: arrangement of extended time or proctored testing services, ASL interpreters and C-Print Captionists, and introduction to the HCC assistive technology center. Accommodation plans are developed in conjunction with faculty and community support services as well as HCC campus services. Additional support services such as electronic/alternative texts, tutorial assistance, and transfer counseling are available through campus or community service providers. For information about services, contact OSDDS at firstname.lastname@example.org or 413.552.2417.
Pathways wants you to dream big! The Pathways Program helps promising students succeed at HCC and explore transfer opportunities to selective liberal arts colleges such as Mount Holyoke, Smith, Hampshire, Amherst, and beyond. The Pathways Program offers: academic and personal advising, workshops, college visits, and assistance with the transfer process. For more information, contact Pathways, Frost 264, at 413.552.2857. For more information visit www.hcc.edu/pathways.
Perkins Secondary to Post-Secondary Initiatives
The college has established numerous articulation agreements between HCC and local high schools in Career Technical Education (CTE) programs. These articulation agreements enable students to receive college credits at HCC for courses taken in high school. Please contact the office of Admissions at email@example.com or 413.552.2321 for more information.
STRIVE (Students Together Reaching Individual Visions of Excellence) is a federally-funded TRiO Student Support Services program designed to assist participants in graduating from HCC and transferring to a four-year institution by providing a range of academic support services. To be eligible for STRIVE, students must be enrolled in three or more classes (9 credits or more) and be in need of academic or financial support. Students must qualify under at least one or more of the following three categories: low income, first generation (parent(s)/guardian have not earned a Bachelor’s degree), or have a documented disability. For more information, please contact STRIVE, Donahue 250, at 413.552.2505 or firstname.lastname@example.org. Applications are available online at www.hcc.edu/student-services/support-at-hcc/strive or in the STRIVE Office.
The Student Engagement Office helps build community and foster college involvement through social and educational programming and leadership development. Opportunities for involvement include the Student Senate, the student member of the Board of Trustees, National Society of Leadership and Success, MassPIRG, and over 25 active clubs and organizations. To learn more, visit Student Engagement at www.hcc.edu/campus-life/student-activities. Students, faculty, and staff participate in a wide variety of programs (multicultural events, music, dance, speakers, and campus celebrations) during the weekly Wednesday activity period. Anyone wishing to participate is encouraged to contact Student Engagement at 413.552.2536 or email@example.com.
The Thrive Student Resource Center offers an array of free services for students and community members facing non-academic barriers. Services include: access to the HCC Food Pantry, free and confidential applications for SNAP (food assistance) and MassHealth, financial coaching and budget planning, help establishing or fixing credit, and referrals to community resources such as the HCC Career Closet, housing, Community Legal Aid, and VITA (free tax prep). For more information visit www.hcc.edu/thrive or stop by the Thrive Center, Frost 233. To make an appointment, contact 413.552.2783 or firstname.lastname@example.org.
TRIO Student Support Services
TRIO Student Support Services is a federally-funded program designed to assist participants in graduating from HCC and transferring to a four-year institution by providing a range of wraparound academic support services. To be eligible for TRIO SSS, students must be enrolled in three or more classes (9 credits or more) and be in need of academic or financial support. Students must qualify under at least one or more of the following three categories: first generation (parent(s)/guardian have not earned a Bachelor’s degree), have a financial need (low-income) or have a documented disability. For more information, please contact TRIO SSS, Donahue 250, at 413.552.2505 or email@example.com. Applications are available online at https://www.hcc.edu/trio or in the TRIO SSS Office.
Veteran Services provides veterans, reservists, active duty and eligible spouses and dependents of veterans support in the adjustment to becoming successful in college life, resources to help with any problem encountered on campus, and the most up-to-date information about military benefits.
The Bunker is a combination resource center and study lounge for any currently enrolled student that is military affiliated. The Bunker is a designated “quiet zone” with separate computer workstations, tables, chairs, and a printer located in DON 105. The Veterans’ Lounge has tables and chairs that create the perfect atmosphere for a casual conversation or a meeting, located in DON 138.
Eligible veterans, active duty personnel, reservists, disabled veterans, and dependents of deceased or 100% total and permanently disabled veterans may qualify for monthly educational benefit payments from the Veterans Administration. To ensure that our recently discharged veterans and their eligible family members will not have to bear the cost of out-of-state charges while using their Post 9/11 GI Bill® and Montgomery GI Bill® education benefits, HCC is fully compliant with Section 702 of the Veterans Access, Choice & Accountability Act of 2014. Any individual who is entitled to educational assistance under Chapter 31 or 33 that has provided a certificate of eligibility will not have any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds because of the individual’s inability to meet his or her financial obligations to the institution due to the delayed disbursement of a payment from the VA. Certain eligible veterans residing in Massachusetts are also entitled to a tuition waiver for classes. Students with only tuition waivers are responsible for all fees other than tuition. Veterans may also be eligible for health benefits to satisfy HCC’s health insurance requirement. Massachusetts National Guard members in good standing are eligible for a tuition and fee waiver for classes. Contact: Veterans Certifying Official (DON 105), at 413.552.2189 or firstname.lastname@example.org, or visit the Veteran Services page.
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs. More information about educational benefits offered by the VA is available at the official U.S. goverment website at https://www.benefits.va.gov/gibill
Wellness Promotion at HCC provides programming that supports student success while encouraging a balanced lifestyle and a sense of belonging on campus. Credit-bearing classes, workshops for classes and student groups, and ongoing drop-in practices for Yoga and iRest® Integrative Restoration (guided meditation) are offered throughout the semester. For more information contact Wellness Promotion, 413.552.2422, https://www.hcc.edu/student-life/caring-for-yourself/resources-body-mind-spirit.