Oct 23, 2021  
College Catalog 2021-2022 
College Catalog 2021-2022

Business and Community Services

Community Education

Community Education provides programs, services, and support that make a positive difference in people’s lives. Whether it be professional development, enrolling in a fun evening or weekend course, preparing for the HiSET Exam, summer programs for youth, or lifelong learning for seniors in our Living Fully at 55+ program, Commu­nity Education provides memorable learning experiences that address both the personal and organizational lifelong educational needs of all residents. We offer a wide variety of programs that offer tremendous value. Community Education also helps forge strong community partnerships and collaborations. We provide:

Computer & Technology Courses

Community Education offers over 35 different non-credit courses for both novices and technologically-savvy lifelong learners that run from 1 week to 5 weeks. Choose from programs utilizing Microsoft Windows, Word, Excel, Access, and PowerPoint software. We offer both beginning and advanced levels of QuickBooks and the Adobe CS6 suite of programs, including Photoshop, Illustrator, and InDesign software classes. For more information, please call Community Education at 413.552.2324.

Continuing Education Units (CEU’S)

CEU’s are a measurement and a record keeping device for certain offerings and cannot be converted to credit. A CEU is equivalent to ten hours of planned learning activity having responsible sponsorship, capable direction, qualified instruction and some form of evaluation of the student. Grades recorded for CEU’s are “S” (satisfactory) or “U” (unsatisfactory). A grade of “S” can be obtained only if the student satisfactorily completes the attendance and course requirements.

HCC Testing and Workforce Certifcation Center

The HCC Testing & Workforce Certification Center is a state-of-the-art testing site that provides HCC students, area businesses, and the community at-large with the optimal testing experience.

Our mission is to ensure that all test candidates are treated with respect and dignity, and are provided with national test vendor-required accommodations in a clean, quiet, and accessible space that offers flexible testing hours. Our testing center staff strives to consistently provide informative, accurate, and friendly customer service to all, and strictly adheres to the Professional Standards and Guidelines as set forth by the National College Testing Association (NCTA).  Our site has achieved the Test Center Certification, which indicates that a test center operates under the highest accepted standards and procedures for all types of testing.

HOURS: Monday-Thursday 8 a.m. - 6 p.m., Friday 8 a.m. - 4 p.m., Saturday (consult our webpage for Saturday testing dates).
413.552.2112; testing@hcc.edu

For a list of available testing, please contact the Testing Center at www.hcc.edu/testing

To schedule exam appointments or for more information, please contact Elaine Hebert-Dancik, Test Center Coordinator, at 413.552.2112 or at ehebertdancik@hcc.edu

Kittredge Center for Business and Workforce Development

The Kittredge Center for Business and Workforce Development is the Pioneer Valley’s premier resource for workforce training, professional development, and personal growth. It provides innovative and affordable programming that helps businesses, organizations, and individuals achieve their goals.

A variety of workforce skills training programs, professional development, and grant funding training courses are available at www.hcc.edu/workforce or by calling 413.552.2500.  Courses include, but are not limited to: Pharmacy Technician, Nursing Assistant, User Support Technician, Cybersecurity Technician and Analyst, EMT, Medical Interpreter, Hospitality Occupations, and Cannabis Occupations.

In addition to housing HCC’s Business Department’s degree and certificate programs (popular for a career or transfer), the Kittredge Center also houses various adult education programs.  The Kittredge Center’s “smart” classrooms and state-of-the-art training facilities, meeting, and conference rooms are available for use by companies and community organizations. For more information, contact the Kittredge Center at 413.552.2500.

Jump Start-Workforce Training Options

HCC’s Jump Start program offers seven FREE short-term career-training programs with excellent job placement results for MA Department of Transitional Assistance recipients. We also offer specialized programs for SNAP non-cash recipients. Access to Recovery (ATR) training programs are now available. For more information contact Aimee Funk at 413.552.2005 or Deb Shippee at 413.552.2496, or on the HCC website here.

Gateway to College

Gateway to College is a dual enrollment program at Holyoke Community College in which high school students who have dropped out (or are at risk of dropping out) take college classes for credit in both high school and college. This is not a high school equivalency program; students who complete the Gateway program earn a high school degree from their school district - and graduate with earned college credit.

Part of a national network that includes 31 programs in 18 states, HCC’s Gateway program has earned national recognition for its extraordinary success. More than 365 students from 14 different local school districts have graduated from Gateway to date. Before entering Gateway, most had a high school GPA below 2.0. Some had left school entirely, while others were behind their cohort and unlikely to complete. In addition to finishing high school through the Gateway program, these students accumulated approximately 12 college credits. Most Gateway graduates continue in college.

Students complete an in-depth application process with Gateway, including essays, testing, and a personal interview. The two most critical pieces of the application process are the genuine desire to finish high school, and a commitment to the changes necessary to become successful college students.

Gateway is rigorous. Students take a fulltime course load, with classes that match their high school requirements, MCAS needs, and career interests. They may attend classes in five terms: fall, intersession (January), spring, Maymester (May), and summer. They need to meet the same standards as students on federal financial aid: successful completion of 67% of attempted courses, with a minimum GPA of 2.0.  For more information, contact Vivian Ostrowski at vostrowski@hcc.edu.

Gateway students are college students, and have a flexible college schedule. Gateway applicants need to have the maturity to handle this flexibility, as well as the rights and responsibilities of college life.  Attendance is a key component of college success, as students are automatically withdrawn from classes after just three absences. Gateway is an amazing opportunity, but it requires tremendous effort and commitment. Gateway asks each student to move beyond their high school identities and begin a new chapter in their lives. Gateway students are college students who transform into scholars and leaders who fully expect to make a difference in their communities.

Gateway is open to students ages 16-20 years of age. Interested students MUST attend an information session to start the application process. Students must come from school districts with a contract with Gateway to College.

Transition to College & Careers

Transition to College & Careers (TCC) is a free, non-credit program offered both days and evenings that help adult students 18+ prepare for college and identify a career path. The program includes intensive academic preparation in English reading and writing, math, study strategies, and computers in a college context. We offer college navigation, career advising, and tutoring in an environment conducive to learning.

For more information, please contact Marie Troppe at 413.552.2728 or tcc@hcc.edu.

English for Speakers of Other Languages (ESOL)

HCC offers free, community-based ESOL classes for adult English language learners through Ludlow Area Adult Learning Center (54 Winsor Street, Ludlow) and Springfield Adult Learning Center (in partnership with Springfield Technical Community College). Skilled teachers offer morning and evening classes for beginner through advanced ESOL students at both locations, with wrap-around advising and supports that help students persist in the program, and transition to further education or training. Students range in age from 18 - 80, and are from 30+ countries each year. In addition, HCC offers Accelerated Career English, ESOL Culinary and ESOL Nursing Assistant career programs.  For more information, contact Pesha Black at 413.583.0320 or pblack@hcc.edu.

Additionally, ESOL and Adult Basic Education/High School Equivalency classes are offered by HCC and our Juntos Collaborative partners at Picknelly Adult & Family Education Center (PAFEC), 206 Maple Street, Holyoke. For more information, contact Marisol Fontanez at 413.552.2990 or mfontanez@hcc.edu.

E2E (Education to Employment)

The Education to Employment (E2E) Quaboag Region Workforce Training & Community College Center is a collaboration between HCC and the Quaboag Valley Community Development Corporation. The initiative is supported by the Ware Business Association, Country Bank, Baystate Health Eastern Region, and many other area businesses. Workforce training programs, personal enrichment classes, civic events, and student support activities are available to persons interested in college online certificate and degree programs. The learning commons has public computer access, support for HCC’s online students, workforce development programs, personal enrichment classes, and a variety of student support services.

Programming at the E2E Center includes professional developmentpersonal enrichment, and free workshops.  For more information please call 413.552.2500.

Personal Enrichment (Non-Credit) Courses

Community Education offers something for everyone. These courses do not have grades or exams–just life-enhancing learning experiences in a fun, enjoyable environment. A diverse array of students of all ages enroll in our courses, so attending is an excellent way to get acquainted with new people who have similar interests and talents to your own. For a complete listing of offerings, check the HCC Course Bulletin published every semester or check the college website under Publications. We are located in the Kittredge Center, Room 221. For more information, or to inquire about new offerings, contact Michele Cabral at 413.552.2257 or explore the website here.

Professional Development for K-12 Educators

Community Services offers online, VESI® interactive courses, which are convenient, superior quality courses packed with practical applications for the classroom. Earn MA PDPs in these accredited, self-paced, and user-friendly programs and you will have six months to complete the course. In addition to “Undergraduate Professional Development Level” (UPDL), VESI professional development programs at the “Graduate Professional Development Level” (GPDL) are available. For information, contact Community Services at 413.552.2257.

HISET/GED Preparation

High School Equivalency Test

HCC provides an opportunity to earn your high school equivalency certificate through the HiSET Exam. The tests are online, though a paper test option is available. Sample questions and practice tests are available to help you prepare. Test takers can also access career counseling and learn more about furthering their education. Information regarding testing fees and requirements can be found on the HiSET website at hiset.ets.org. If you feel you would benefit from classes to prepare you for the HiSET exam, please contact Marisol Fontanez at 413.552.2990.

What’s on the HiSET/GED Exam?

In order to obtain high school equivalency, you can take the HiSET or GED exams.

Each test is timed differently and is offered on the computer or a paper version. Please visit the websites listed below for detailed test information.

To register for the HiSET test, you must visit the HiSET website at www.hiset.ets.org and create an account. After creating an account, you can register for the test. You may also download free preparation materials and information about HiSET testing procedures.

To register for the GED test, you must visit the GED website at www.gedtestingservice.com here you will also find on-line preparation material and directions to guide you. For preparation classes please contact 413-552-2500.

For more information, please contact Elaine Hebert-Dancik, Chief Examiner & Test Administrator, at ehebertdancik@hcc.edu or 413.552.2112.

Mindedge Online Non-Credit Certificate Programs

MindEdge Online courses are developed by business school professors, industry professionals, and subject matter experts. Available 24 hours a day, they are designed to enable web-based learning and the development of management skills and competencies through interactive exercises, mini-cases, video, and focused readings.

Some examples:

  • Certificate in Nonprofit Management (with Simulation)
  • Certificate in Business Communications
  • Certificate in Innovation & Critical Thinking
  • Certificate In Cyber Security
  • Certificate in Agile Project Management
  • Security Awareness Training

For more information and to register, go to https://hcc.mindedgeonline.com/partner/courses/

Training and Workforce Options (TWO)

TWO is a formal workforce development collaborative between HCC and STCC, designed to optimize employer access to high quality training and education. TWO offers affordable, custom employee training and organizational planning and assessment and is a one-of-a-kind collaboration serving for profit and non-profit businesses in the Pioneer Valley. Services include: 

  • Employee training & coaching skills
  • Supervisor & management training
  • Customized workforce training
  • Organizational planning

TWO equips organizations of all sizes to succeed–and thrive–through a variety of professional development training and services.  More information can be found at https://twoworks.org

We are a certified Workforce Training Fund vendor. For a free consultation or to learn more about how we can assist you with training, email a member of our team or call us at 413.552.2316 or 413.552.2059.

Massachusetts Casino Career Training Institute (MCCTI)

MCCTI was formed as a collaborating workforce development organization by the state’s fifteen community colleges. The Institute is collaborating with Workforce Investment Boards/Regional Employment Boards (WIB/REB), Massachusetts community colleges, resort casino and slot facility developers and operators, educators, training providers, unions, and community-based organizations to provide recruitment, screening, career counseling, training, and job placement strategies and solutions. For more information contact Michele Cabral at 413.552.2257.

100’s of Online Courses With ED2GO

In partnership with ed2go, we offer a wide range of highly interactive non-credit courses that you can take entirely online. Courses include expert instructors, many of whom are nationally known authors. Ed2go online courses are affordable, fun, fast, convenient, and geared just for you! These practical and highly effective ed2go online courses cover just about every topic you can imagine. Some examples:

  • Accounting and Finance
  • Business
  • College Readiness
  • Computer Applications
  • Design and Composition
  • Healthcare and Medical
  • Language and Arts
  • Law and Legal
  • Personal Development
  • Teaching and Education
  • Technology
  • Writing and Publishing

For more information and to register, go to http://www.ed2go.com/holyoke/

Youth Summer Program

Community Education offers a variety of programs for youth ages 7-16 during the months of June, July, and August. Families can select from separate 1-week programs in basketball, soccer, as well as a variety of academic offerings. For more information on these summer youth programs, contact us at 413.552.2123.

HCC Adult Learning Center at the Picknelly Adult and Family Education Center

The HCC Adult Learning Center is a community-based ABE program located at The Picknelly Adult and Family Education Center, 3rd Floor, 206 Maple Street, in Holyoke. The Center’s programs are partially funded by the MA Department of Elementary and Secondary Education and offers Pre-HiSET Preparation and HiSET Preparation. All learners receive career counseling, academic counseling, and referrals as needed. To learn more about our services, contact Marisol Fontanez at 413.552.2990. All services are free.

Integrated ESOL Culinary and ESOL Nurse Aide

HCC offers integrated ESOL-Nurse Aide training at the Picknelly Adult and Family Education Center, 1st floor, 206 Maple Street, in Holyoke.  HCC also offers integrated ESOL-Culinary/Hospitality training at the Roger L. Putnam Vocational Technical Academy in Springfield, and at the HCC MGM Culinary Arts Institute, 164 Race Street, Holyoke.  Both programs provide contextualized ESOL and job training that leads to industry certifications and employment.  All learners receive career counseling, academic counseling, job placement, and referrals as needed.  For more information, contact Pesha Black, 413.552.0320, pblack@hcc.edu.  All services are free.

Ludlow Area Adult Learning Center

The Ludlow Area Adult Learning Center is a community-based ABE program that offers ESOL (English for Speakers of Other Languages) classes during the day and evening. The Center also offers individual or paired tutoring for those who cannot attend evening classes. New to the center are computer skills workshops, assistance with citizenship issues, and transitioning learners to college. All learners receive career counseling, academic counseling, and referrals as needed.

The Ludlow Area Adult Learning Center is located at 54 Winsor Street, 2nd floor in Ludlow. For more information, contact the director at 413.583.0320. All services are free.