Jul 12, 2024  
Catalog 2024-2025 
Catalog 2024-2025

Human Services Certificate


Donna Rowe, 413.552.2029, drowe@hcc.edu


The Human Services Certificate is appropriate for those who may want to upgrade their skills and knowledge or are considering a career change into the human services field. The certificate is also part of a career ladder leading toward the Associate Degree in Human Services. Students are encouraged to enter this certificate program in the Fall semester. If they do so, it is possible to complete this certificate in one year, in consultation with their advisor.  The program offers an opportunity to acquire knowledge and skills which will enable individuals to work in a variety of practical and career settings. There are specialization courses from which students may select, depending on their areas of interest. Career opportunities in human services are available in human services and social work agencies, mental health agencies, crisis intervention, substance abuse and recovery programs, community organizing and advocacy, day care centers, educational settings, community and public health settings, services for the elderly, correctional services, and with those individuals of any age who may have emotional, physical, or developmental disabilities.


Upon completion of this program, students will be able to:

  • demonstrate an understanding of the field of U.S. human services, social work, and social welfare systems
  • develop effective and professional communication skills, both orally and in writing
  • develop as multiculturally competent and skilled practitioners working with individuals, families, and groups in community and organizational settings
  • recognize the importance of ethics and ethical behavior in the field of human services and social work
  • develop basic interviewing, interpersonal, and trauma-informed service and delivery skills necessary to the helping relationship
  • demonstrate an understanding of primary data sources and methods used to measure practices in the human service and social work fields in society



CORI (Criminal Offender Record Information) and SORI (Sexual Offender Registry Information) background checks may be required prior to field work and practicum placement and will be conducted by specific agencies in accordance with state regulations. CORI and SORI results are confidential.

Depending on course selection, 100% of this program can be completed online.  Go to Online Learning  for more information.