Hospitality Management Certificate

CONTACT

Kelly O’Connor, 413.552.2315, k oconnor@hcc.edu

PROGRAM OVERVIEW

All coursework in the certificate will be offered both on-campus and online. This area of study enables industry professionals and beginning students to undertake college-level coursework in hospitality management without the constraints of being on campus. Students wishing to earn a degree may continue on in either the A.S. in Hospitality Management transfer or career program.

PROGRAM OUTCOMES

Upon completion of this program, students will be able to:

use generic business skills from marketing, management, and accounting, as well as functionally-based hospitality industry skills, to define relationships between situations and understand professional terminology and concepts within the industry
use a business-oriented approach to identify, define, respond to, and evaluate various hospitality industry situations and problems
understand the current ethical and social issues in the hospitality industry

PROGRAM REQUIREMENTS: 25 CREDITS

SEMESTER ONE: 13 CREDITS

HCA 101 - Introduction to Hospitality Credit(s): 3
HCA 130 - Food Production Management Credit(s): 4
select 2 of the following:
MGT 230 - Principles of Management Credit(s): 3
MGT 231 - Human Resource Management Credit(s): 3
MKT 227 - Sales and Customer Service Credit(s): 3
MKT 240 - Principles of Marketing Credit(s): 3

SEMESTER TWO: 12 CREDITS

HCA 202 - Lodging Operations Credit(s): 3
HCA 205 - Meetings and Events Credit(s): 3
HCA 232 - Food and Beverage Operations Credit(s): 3
select 1 of the following:
MGT 230 - Principles of Management Credit(s): 3
MGT 231 - Human Resource Management Credit(s): 3
MKT 227 - Sales and Customer Service Credit(s): 3
MKT 240 - Principles of Marketing Credit(s): 3

TOTAL: 25 CREDITS

NOTES

Depending on course selection, 80% of this program can be completed online. Go to Online Learning for more information.

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